Technical Support Engineer

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 100 million+ users and over 16,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 25 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Role - Technical Support Engineer

Experience: 0-7 years

Work Location: Coimbatore

Pre-requisites:

• Understanding of modern IT management and ITSM concepts
• Familiarity with Windows,Mac, and Linux OS applications, endpoint security, IT operations, support management tools, and basic networking concepts
• Hands-on experience with tools like EDR, SOC, SCCM, Intune, AV, and Endpoint/Mobile device management would be a plus
• Excellent written and verbal communication skills