Technical Specialist - Windows Admin

Technical Specialist - Windows Admin - L3

JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management.

EXPERIENCE:

Overall Experience: 10–13 years,

Relevant Experience: 8–10 years, with a minimum of 3–5 years in L3-level roles

RESPONSIBILITIES (INCLUDES ALL TASKS):

We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Antivirus & Vulnerability Management, Active Directory, Backup administration, and Storage Management.

Candidates with additional knowledge of Linux environments will have a competitive edge.

Key Responsibilities:

1. Windows Server Administration:
2. Manage and support Windows server environments at an advanced level.
3. Provide Level 3 troubleshooting and resolution for complex system issues.
4. Virtualization and Windows cluster administration
5. Windows Server Upgrade and Migration management
6. Patching and Updates:
7. Plan, implement, and manage patching activities using tools like ManageEngine or SCCM.
8. Ensure compliance with security standards and operational policies.
9. Security:
10. Windows Hardening and Security
11. Vulnerability mitigation management
12. Antivirus administration (Ex: Sentinel, TrendMicro)
13. Active Directory (AD):
14. Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO).
15. Maintain security and best practices for AD management.
16. Backup and Disaster Recovery:
17. Manage backup and disaster recovery processes using Veeam solutions.
18. Safeguard data integrity and availability through robust disaster recovery procedures.
19. System Monitoring and Optimization:
20. Proactively monitor system performance, identify issues, and implement enhancements.
21. Handle critical incidents swiftly to minimize downtime.
22. Documentation and Reporting:
23. Maintain comprehensive documentation for system configurations, processes, and updates.
24. Generate detailed reports on system performance, backup activities, and patch management status.
25. Collaboration and Teamwork:

• Collaborate with cross-functional teams to ensure smooth IT services integration.
• Provide mentorship and guidance to junior team members