Technical Specialist - O365

Noventiq is hiring!

Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions.

Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential.

• One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$.
• 3500+ Employees in India for India.
• Total 28 Offices in India across North, South, West & East.
• 1000+ Resident Engineers across India.
• 2500+ technical resources in India for India.
• Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.
• Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies.
• Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues.
  
  

About You

• 3-4 years of experience in office 365
  
  

What You ‘ll Do

• Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO).
• Familiarity with Exchange Hybrid environments, including migration and coexistence setups.
• Hands-on experience with PowerShell for administration and automation tasks.
• Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.).
• Understanding of email security protocols like SPF, DKIM, and DMARC.
• Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations.
• Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover.
• Experience with Azure AD and Office 365 integration.
• Familiarity with compliance features like retention policies, litigation hold, and eDiscovery.
• Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.).
• PowerShell proficiency for automating tasks, user management, reporting, and issue resolution.
• Experience managing email security (SPF, DKIM, DMARC) and compliance policies.
• Experience with Azure Active Directory (Azure AD) and Conditional Access Policies.
• Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring.
• Proficiency with Microsoft Endpoint Manager/Intune for device and app management.
• Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP).
• Strong troubleshooting skills, including experience with Service Health and Message Trace tools.
• Ability to handle escalated support tickets and liaise with Microsoft support as required.
  
  

What We Offer

• Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance
• Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives
• Maternity and Paternity Leaves
• Company Sponsored Certification Program
• Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs
• Quarterly Performance Feedback Sessions
• Savings, Investments and Retirement Benefits
• Flexible Work Hours, Work from Home, Remote Working, Hybrid Working
• Company Onsite / Fun Events
  
  

Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates.