Technical Solutions Consultant

About Us:

We’re designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. Founded in 2015, we now serve 1.5M+ employees in 650+ enterprises, and that includes massive conglomerates to unicorn startups, like Makemytrip, JSW, Vedanta, Mahindra, Kotak, plus leading global brands like Nivea, Starbucks, Sephora, AXA, Cigna, T-Systems, and Calvin Klein. We’re backed by marquee investors like TCV, Salesforce, Sequoia, Lightspeed Ventures, and others. But most importantly, we’re growing at a phenomenal pace, which means exponential growth and learning opportunities for you, plus a band of passionate and fun people to work with within a place where your ideas take precedence over your designation.

Why Join Us?  

The rate at which our product and market presence are growing is unprecedented. We’re a Rocketship. We’re not planning on slowing down anytime soon. And, that’s why we need you! You’ll experience a culture of: 

• Disproportionate Rewards for top performance
• Accelerated Growth in a hyper-growth environment 
• Wellbeing First culture focused on employee care 
• Continuous Learning and professional development 
• Meaningful Relationships and a Collaborative Environment 
  
  

Role Overview: Seeking a Technical Consultant to drive end-to-end integration and configuration projects, with strong API, coding, and problem-solving skills. The role involves direct client interaction and cross-functional collaboration.

Responsibilities:

• Work independently and directly with clients to gather requirements, design, build for client's business use cases.
• Understanding client landscape and scope client requirements, preparing business use case(s) and requirements document Responsible for end-to-end delivery of configuration and integration for technical streams of assigned projects.
• Collaborate with developers, project managers, and other stakeholders to identify integration requirements and ensure successful integration.
• Ensure that software and systems are integrated in compliance with security and data protection policies and regulations.
• Prepare a detailed project plan by removing the roadblocks and get signoff from all relevant stake holders (PMO & Client).
• Document the Business Requirements which includes the functional level configurations, End State of the requirement(s) and Exit Criteria.
• Do a high-level testing of custom requirements and provide demo to the client(s).
• Actively looks for opportunities to innovate and become more efficient in our delivery, executing on new ideas and increasing automation capabilities wherever feasible.
• Coordinates with delivery teams, handover the detailed functional requirement and oversee the delivery commitment to the client.
• Communicate with internal and external stakeholders.
• Works with key stakeholders to conducts analysis on technical integration issues encountered during implementations and works with team to implement processes to mitigate reoccurrences.
  
  

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 3+ years of experience in technical consulting or technical delivery roles and a proven track record of successful integration projects.
• Experience with enterprise integration platforms, such as Workato is a plus.
• Knowledge of data integration and ETL (Extract, Transform, Load) processes.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
• Excellent collaboration skills, with the ability to work effectively with cross-functional teams.
• Ability to manage multiple integration projects simultaneously, prioritize workload, and meet deadlines.
• Desire to learn about technology and cloud applications.
• Exposure to APIs (RESTful, SOAP), JSON, XML, ETL
• Previous coding experience using any programming language - R, Python, Java etc.
• Exposure to ERP systems and fundamental concepts
• Experience working in an Agile development environment is preferred.
• Nice to have technologies: Postman, AWS/Azure
• Ability to work independently while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. A can-do person with a constructive mindset, a team player
• Excellent communication (written and oral) and interpersonal skills