Technical Operations Engineer, Silicon

Google


Date: 3 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
Minimum qualifications:

  • Bachelor's degree in computer science, a related technical field, or equivalent practical experience.
  • 1 year of experience in IT operations, troubleshooting Linux, technical support, customer engagement and networking.

Preferred qualifications:

  • Experience with Google Cloud Platform (GCP).
  • Experience with high-performance computing (HPC) tools and infrastructure.
  • Understanding of customer workflows, pain points, and the design and implementation of technical solutions.

About The Job

Technical support for a technology company is a big task. As the Corporate Operations Engineer within the IT Support Technician team, your mission is to enable the people and technology that keep Google running. Your team provides the front line user support for all of our internal tools and technologies. Beyond the day-to-day, the team will contribute to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Responsibilities

  • Provide remote and technical support to engineers, including root cause analysis of IT issues on multiple technologies and platforms, directly contribute to their productivity and operational efficiency.
  • Collaborate and partner with internal peers, external vendors, and other technical support teams to coordinate and expedite troubleshooting, process improvements, and the timely resolution of technical incidents and problems.
  • Develop, implement, and maintain scripts, tools, processes, and automated solutions to prevent technical issues, enhance user productivity, and streamline recurring tasks as part of service improvements.
  • Own and manage IT projects focused on technical solutions and improvements, ensuring design, planning, and delivery.
  • Analyze data to demonstrate the business impact and value of delivered technical projects and solutions.


Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Backend engineer III

Bureau, Bengaluru, Karnataka
1 day ago
Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders, and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot...

Hypersonix.ai - Software Engineer - Java/Python

Hypersonix Inc., Bengaluru, Karnataka
2 days ago
We are looking for a skilled and experienced Software Engineer with expertise in Java and/or Python to design, develop, and maintain scalable backend systems.You will work on building robust APIs, integrating with data sources, and collaborating with cross-functional teams to deliver high-performance enterprise-grade applications.Key Responsibilities Design, develop, test, and maintain backend services and APIs using Java and/or Python. Collaborate with...

R&D Engineer

ABB, Bengaluru, Karnataka
2 days ago
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports...