Tech Support Engineer

Tech Support Engineer- Tech Success

Join us as a Tech support Engineer in our Tech Success team in our Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India.

What You'll Achieve

We are seeking freshers and experienced Tech Support Engineers to join our dynamic team working on a maintenance project. As a tech support engineer, you will be responsible for maintaining, enhancing, and troubleshooting existing .NET applications to ensure their optimal functionality and performance. The ideal candidate should have a strong background in .NET development, a keen eye for detail, and a proactive approach to problem-solving.

You Will

• Collaborate with cross-functional teams to understand application requirements and business objectives for maintenance projects.
• Analyze and troubleshoot issues in existing .NET applications, ensuring timely resolution of bugs and performance bottlenecks.
• Maintain and enhance existing codebase to meet evolving project requirements and industry standards.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Work closely with the testing team to identify and address software defects.
• Implement software enhancements and features based on project specifications.
• Collaborate with system architects to design and implement scalable and maintainable solutions.
• Stay updated on the latest industry trends, technologies, and best practices to continuously improve development processes.
  
  

Take this first step towards your dream career and an insane learning path.

Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a .NET Developer, with a focus on maintenance projects.
• Proficient in C#, ASP.NET, and related technologies.
• Ability to work collaboratively in a team environment.
• Strong communication skills, both verbal and written.
  
  

Desirable Requirements

• Certification in Microsoft technologies.
• Experience with front-end technologies such as HTML, CSS, and JavaScript.
• Knowledge of web services and RESTful APIs.
  
  

Benefits

We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as:

 Ginesys Academy for holistic training and development

 Comprehensive health insurance coverage

 Excellent rewards and recognition policy

 Transparent compensation policy with no unnecessary deduction in CTC

 Annual company off-site and a variety of events, celebrations throughout the year

 Travelling opportunities between our offices across the country.

 Annual Ginesys walkathon & related sporting events

 Quarterly Coffee with CEO and more!

Here’s our story; now tell us yours:

“Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite.

We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite.

Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in