Tech PMO Support

Job Summary

The role holder is accountable for tracking all the aspects of project management principles. It involves tracking all key aspects around financial management, risk and issue management, change management, audit and controls and communications.

• The candidate should have proven experience in handling PMO related work large transformation program.
• Pre-requisites include hands-on experience in Program Tracking, Stakeholder Management, Risk Management, Project Audit and Control, Financial Management and other areas under project management principles.
• The role interfaces with technology leads and other technical teams to understand technology areas of work to effectively support the tracking of various tasks and action trackers.
  
  

Programme Planning and Tracking

• Effectively manages dependencies and constraints across the projects, departments involved in the program.
• Updates and reviews Lessons Learnt (both intra-programme and organisational), prior to and during each project and ensures that learning gained is applied effectively.
• Tracks deliverables across technology teams and provide weekly reports.
  
  

Programme/ Project Governance, Process and Standards

• Ensures the Bank’s defined Programme Management standards, policies and governance are applied across the program.
• Ensures the programme has an effective structure for the management of risks and issues; that they are identified, maintained, reviewed, addressed and escalated in a timely manner.
• Provides programme quality assurance capability; conducts scheduled and ad hoc reviews of all programme materials and ensures that programme data is complete and accurate in the enterprise reporting system (Clarity).
• Establishes relevant workstream forums, prepares and leads relevant forums, follows-up on actions.
  
  

Key Responsibilities

Communication/ Reporting

• Produces programme/ portfolio summary packs and briefs senior management on the status of their investment in line with the programme governance model.
• Encourages and enforces high standards of quality, accuracy and consistency in all project and programme logs, trackers and reporting materials.
  
  

Financial Management

• Manages programme Technology budgets, identifies ways of driving down costs in order to control spending against the planned cost, analyses any variance and takes necessary corrective action to stay on Green status for Cost; provides timely forecasts and reporting as needed
• Works with ITO Finance and other groups to provide an accurate view of actual spend; tracks and provides evidence for accruals, recharges and third party spend.
• Ensures accurate and realistic forecasts are maintained; monitors and follows-up on variances; supports the Technology Program Manager in meeting the programme’s financial commitments in each year and over the life of the programme.
  
  

Risk & Issue Management

• Tracks risks that would impact the overall portfolio’s success, updating suitable mitigation plans as needed on regular basis.
  
  

Regulatory & Business Conduct

• Displays exemplary conduct and lives by the Group’s Values and Code of Conduct.
  
  

Takes personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Strategy

Develop and Track all the plans with comprehensive consideration of both internal and external scenarios, particularly on interfaces

Business

Work closely within technology teams to ensure all deliverables are tracked with high quality and within budgets.

Processes

Ensure adherence to all the processes from all the teams / application under allocated squad.

Risk Management

Demonstrate a good understanding of Risk Management

Governance

Demonstrate a good understanding of Programme Governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• [Fill in for regulated roles]
• Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
  
  

[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]

• Serve as a Director of the Board of [insert name of entities]
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
  
  

Key stakeholders

• Technology Heads / Leads
• Program Management Team
  
  

Other Responsibilities

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Skills And Experience

• Excel, Microsoft Project, Word, Powerpoint
• Sharepoint & Confluence
• ADO / Jira
  
  

Qualifications

• EDUCATION GRADUATE
• MEMBERSHIP PMI CERTIFICATION PREFERRED
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.