Team Member - Level 1

Ford Motor Company


Date: 9 hours ago
City: Chennai, Tamil Nadu
Contract type: Full time
Job Description

Job Description:

  • Handle Accounts servicing and Vehicle liquidation activities for Ford Motor Credit retail loan/ lease customers in North America within stipulated timelines.
  • Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers.
  • Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers
  • Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.


Responsibilities

Ensure to meet the deliverables as per SLA guidelines with 100% quality

Qualifications

Eligibility Criteria:

  • B.Com/BBA with minimum 60% in present course with no active backlogs/arrears
  • Proficiency in MS Office tools. Expertise in MS Excel/Spreadsheet, is added advantage.
  • Flexibility to work in night shifts / weekend support if required (Comp- Off in case of working in week ends)
  • Candidate should be a Citizen of India and should hold all relevant documents related to citizenship.

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