Team Leader - Operations

Thyrocare Technologies Ltd.


Date: 2 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
This job is provided by apna.co Key Responsibilities

Shift timings: 5 AM - 2:30 PM (Can be logged in at home at 5 AM and can be reach to the office later)

Duties and responsibilities

Develop and implement operational policies and procedures for efficient operations.

Effective team handling/ handling a team size of 10+ employees

Enhance systems, processes, and best practices.

Manage day-to-day operations, overseeing the operations team and department.

Monitor employee and team performance, offering coaching, training, and feedback for improvement.

Handle Phlebotomists and ensure orders are being collected on time

Assigning orders to the phlebotomist and following up with the same

Collaborate cross-departmentally to align operations with organizational objectives.

Implement quality assurance measures for products/services and monitor production KPIs.

Enhance customer service quality and satisfaction.

If interested please contact [email protected] or 8356842910

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