Team Leader Banquet
Hyatt Hotels Corporation
Date: 3 weeks ago
City: Raipur, Chhattisgarh
Contract type: Full time
Customer Service
IN-CT-Raipur
Organization
Hyatt Raipur
Job Level
Hourly/Entry Level Employee
Job
Banquets
Worldwide/Local Candidates
Local
Customer Service
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Provides excellent service to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
- Establishes a rapport with guests maintaining good customer relationships.
- Ensures that minimum brand standards have been implemented.
- Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Assists in conducting monthly inventory checks on all operating equipment and supplies.
- Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
- Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
- Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
- Performs the function of cashier and responsible for Micros cashiering procedure.
IN-CT-Raipur
Organization
Hyatt Raipur
Job Level
Hourly/Entry Level Employee
Job
Banquets
Worldwide/Local Candidates
Local
Customer Service
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Provides excellent service to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
- Establishes a rapport with guests maintaining good customer relationships.
- Ensures that minimum brand standards have been implemented.
- Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Assists in conducting monthly inventory checks on all operating equipment and supplies.
- Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
- Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
- Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
- Performs the function of cashier and responsible for Micros cashiering procedure.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Research Writer Internship in Rajnandgaon, Raipur, Korba, Durg, Gondia, Ambikapur, Bhilai, Bilaspur
Qodeit,
Raipur, Chhattisgarh
1 week ago
Selected Intern's Day-to-day Responsibilities Include Conducting detailed research on several subjects Writing, editing, and proofreading articles, reports, blogs, and other types of content pieces Developing ideas and strategies for content pieces with the editorial team Aiding in designing and refreshing web content, newsletters, and social media Analyzing industry trends and implementing relevant findings into a written pieceAbout Company: We are...
Manorama Industries - Senior Cost Accountant
Manorama Industries Limited,
Raipur, Chhattisgarh
1 week ago
We are looking for a highly skilled Senior Cost Accountant to join our team at Manorama Industries Limited in Raipur. This role requires 7-10 years of experience in cost accounting and will involve critical cost analysis, financial reporting, and cost control responsibilities. You will play a vital role in supporting our operations within the Food and Beverage Manufacturing industry.Key Responsibilities...
Field Sales Executive
ORRA Fine Jewellery,
Raipur, Chhattisgarh
₹17,000
-
₹33,000
per month
2 weeks ago
Exciting Opportunity in Relationship Executive! Join Our Dynamic Team!We are seeking a motivated and customer-focused individual to join our team as a Customer Relationship Representative. If you thrive in a fast-paced environment, enjoy interacting with customers, and have a passion for delivering exceptional service, we want to hear from you!Position: Relationship ExecutiveLocation: PAN INDIAKey RequirementsPrior Experience in the jewellery /...
