Team Leader (Air Freight Forwarding)

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Together, let's sail towards a brighter, more sustainable future with Maersk.

What We offer:

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Key responsibilities:

• People Engagement: Establishing and developing effective people and process leadership, employee engagement and talent pipeline developing the right capabilities to prepare the organization for the future.
• Stakeholder Management: Effective & structured collaboration with centre and Maersk front office stakeholders in different counties, transformation, functional product teams, finance teams and program Management Teams.
• Continuous Improvement: Make sure the performance review structure is in place. Identify process gaps, root causes and be actively involved in working on improvements to key processes to improve the KPI’s and service levels to get on timely delivery and proactive notification to the customer.
• Ensuring the overall Global service centre scope of services to achieve the KPI targets and exceed end customer experience.
• Ability to problem solving and recommend appropriate course of action creating value for the customer
  
  

Education & Experience:

• Graduate degree from university with a degree in logistics and international trade.
• Minimum 5 years relevant experience in Air freight forwarding with minimum of 2 years in a leadership position.
• Hands-on experience in Business analytics.
• Experience working in a global business environment, including cultural
  
  

Process improvement.

• Freight forwarding and CW1 experience will be preferred.
  
  

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].