Support Engineer - TechOps

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

We are seeking a highly skilled Software Engineer with 5-7 years of experience in software development, application support, and incident management. The ideal candidate should have expertise in Python, SQL, C, VBA, Shell and Linux. This role involves designing, developing, maintaining, and supporting applications while ensuring high performance and reliability. This role is responsible for interfacing with the operations teams to provide support.

Responsibilities:

• Design, develop, test, and maintain software applications using Python, SQL, C, VBA
• Work with MSSQL and MySQL databases for data management, optimization, and query execution.
• Provide incident management and support, troubleshooting software and system issues efficiently.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Ensure code quality, security, and performance through best practices and testing methodologies.
• Maintain technical documentation for reference and reporting.
• Participate in code reviews, debugging, and application enhancements.
  
  

What You'll Bring to Numerator

Requirements:

• 5 to 7 years of experience in software development and support.
• Strong proficiency in Python, SQL, VBA, Shell and Linux
• Hands-on experience in incident management and application troubleshooting.
• Strong understanding of database design, performance tuning, and SQL optimization.
• Experience with Cloud platforms (Azure) and modern development frameworks.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills.
• Ability to work independently as well as collaboratively in a team.
  
  

Educational Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• A Master’s degree in a relevant field is a plus.
• Certifications in technical skills required are advantageous.
• Experience in cloud-based development and deployment.
• Knowledge of Agile methodologies and DevOps practices.
• Familiarity with ITIL processes related to incident management and support