Supply Chain Services Application Support Specialist

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

As a key member of our team, you will ensure the seamless operation and improvement of our Supply Chain Services Programs. Reporting directly to Supply Chain Services as an individual contributor, you will play a pivotal role in maintaining, supporting, and advancing our applications.

Responsibilities:

Maintenance and Support:

• Power Apps & Automate: Maintain and update existing Power Apps and Power Automate flows for peak performance.
• Monitor & Improve: Keep a close eye on application health, addressing issues swiftly and implementing enhancements.
• Process Improvement: Identify and evaluate opportunities for improvement, ensuring accuracy in data and reports.
  
  

Issue Resolution:

• Technical Support: Provide expert assistance to associates using Power Apps, Power Automate flows, Power BI, and SharePoint.
• Troubleshooting: Diagnose and resolve application issues promptly, documenting solutions for future reference.
  
  

User Training and Documentation:

• Training: Empower associates by training them on Supply Chain tools and applications.
• Documentation: Develop and maintain user guides, FAQs, and conduct training sessions to ensure user proficiency.
  
  

Collaboration:

• Teamwork: Work closely with the Program Lead to align on application requirements and updates.
• Continuous Improvement: Participate in team meetings, contributing to the enhancement of processes and tools.
  
  

Compliance:

• Adherence: Ensure all activities comply with company policies and procedures
  
  

Education

• BE Mechanical/ECE/EE/ Production with 3-5yrs experience in relevant field.
  
  

Preferred Skills:

• Microsoft Power Platform: Proficiency with Power BI, Power Apps, and Power Automate.
• Communication Skills: Excellent stakeholder management and communication abilities.
• Problem-Solving: Innovative approach to solving complex enterprise challenges.
• Technical Communication: Ability to convey technical information to non-technical users.
• Attention to Detail: Meticulous approach to data accuracy and application performance.
• Adaptability: Quick learner, adept at adjusting to new technologies and requirements.
• HTML/CSS Proficiency: Strong foundational skills in HTML/CSS.
• Database Management: Deep understanding of best practices in database management.
• Analytical Tools: Solid grasp of analytical tools.
• Supply Chain Awareness: Knowledge of key business processes within supply chain is an advantage
  
  

Req ID : R-13786

Job Family Group : Logistics

Job Family : LO Purchasing

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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