Store Operations and FMCG Sales

Company Overview

Reliance Retail is India's largest, fastest-growing, and most profitable retailer with a strong omni-channel presence via integrated store concepts and digital platforms. Founded in 2006, the company has revolutionized retail in India by developing its capabilities across people, processes, and technology. Serving over 193 million loyal customers nationwide, Reliance Retail enhances consumer experiences across various segments including Consumer Electronics, Fashion, Grocery, and more through its vast network of over 15,000 stores.

Job Overview

We are seeking a Senior Store Operations and FMCG Sales professional to join our dynamic team at Reliance Retail. This full-time position is based across multiple locations including Nagercoil, Chennai, Kottayam, Tirunelveli, Madurai, Erode, and Vellore. The role entails spearheading store operations and driving FMCG sales while ensuring customer satisfaction and optimizing processes. This opportunity is ideal for someone passionate about retail excellence and sales growth.

Qualifications and Skills

• Demonstrated proficiency in retail management systems to enhance store operations and streamline processes effectively.
• Proven expertise in customer relationship management to foster strong consumer connections and drive brand loyalty.
• Ability to optimize supply chain processes to minimize costs and maximize operational efficiency across store networks.
• Experience in inventory management to maintain optimal stock levels and ensure product availability.
• Competence in sales data analysis for identifying trends, designing strategies, and boosting sales performance.
• Strong understanding of store operations to oversee daily functions and ensure seamless operational flow.
• Track record of success in FMCG sales, with the ability to meet and exceed sales targets in a competitive market.
• B2B Sales experience which is an essential part of the role (Mandatory skill).

Roles and Responsibilities

• Oversee and manage store operations to ensure a high standard of customer service and operational efficiency.
• Develop and implement sales strategies for FMCG products to achieve and exceed sales targets.
• Conduct market analysis to identify sales trends and opportunities for growth within the region.
• Optimize inventory management practices to ensure timely availability of products and reduce wastage.
• Build and maintain strong relationships with key stakeholders, including customers, vendors, and brand partners.
• Lead, mentor, and motivate a team of sales and operations personnel to drive performance and professional development.
• Ensure compliance with company policies, procedures, and regulations to achieve operational excellence.
• Prepare and present regular sales and operations reports to senior management for strategic decision-making.