Store Manager - Navi Mumbai

Who We Are

Fossil Group is a global fashion retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution.

Make An Impact

We are looking for a dynamic and experienced Store Manager to lead our team and drive success in our retail store. As a Store Manager, you will be responsible for overseeing three key areas: People, Product, and Place. Your role will involve managing and developing your team, ensuring exceptional product presentation and sales, and maintaining efficient store operations.

Key Responsibilities:

People: Development & Team Building

• Recruit, hire, and retain top talent.
• Set performance standards and create teams that consistently achieve goals.
• Establish specific, actionable goals based on KPIs.
• Lead by example with excellent customer service and selling skills.
• Focus on succession planning to meet career goals and promote internally.
• Develop team-selling skills to enhance the Radical Customer Experience using training materials.
• Build employee knowledge through continuous education, role-playing, and effective delegation.
• Implement Fossil’s Brand Philosophy and Company Vision.
• Address performance issues promptly and work with Area/District Manager for resolutions.
• Create action plans based on the Division of Responsibility (DOR) to exceed goals.
  
  

People: Leadership and Communication

• Uphold Fossil’s 6 Core Values and ensure the store embodies them.
• Communicate successes, opportunities, and solutions to the Area/District Manager.
• Form partnerships across the organization.
• Lead among peers and actively participate in conference calls and team meetings.
• Inspire and motivate others through exemplary personal performance.
• Provide recognition to highlight outstanding individual performance.
• Drive employee engagement and maintain high personal integrity.
  
  

Product

• Ensure timely and accurate execution of floor sets and Plan-o-Grams (POG).
• Monitor and drive sales of best sellers and ensure product placement meets company standards.
• Utilize provided tools to impart product knowledge.
• Deliver a consistent Radical Customer Experience through impeccable presentation.
  
  

Place: Operations

• Develop effective schedules considering business trends and associate performance.
• Maintain a neat, clean, and organized store environment.
• Achieve sales plans, Average Dollar Sale (ADS), Items Per Customer (IPC), and Conversion metrics.
• Adhere to compliance standards and complete tasks effectively.
• Maximize customer experience through efficient time and task management.
• Manage loss prevention and adhere to theft, inventory management, and operational control procedures.
  
  

Skills Required:

• Proven successful experience as a retail Store Manager.
• Excellent customer service skills and business orientation.
• Strong verbal and written communication skills.
• Effective leadership and problem-solving abilities.
• Ability to read and interpret sales data.
• Strong people skills with the capacity to lead and motivate a team.
• Excellent multitasking capabilities.
• Proficiency in MS Office.
• Ability to handle high-pressure situations and think on your feet.
• Self-motivated with a high level of confidence.
  
  

Qualifications & Experience:

• MBA Graduation.
• 3 to 5 years of experience in a retail management role.
  
  

We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference

Salary Type

Monthly

Job Location

Navi Mumbai

Job Category

Retail - Stores

Requisition ID

17648BR