Store manager - Kolar - Karnataka (FOFO)

Lenskart.com


Date: 3 weeks ago
City: Kolār, Karnataka
Contract type: Full time
  • Oversee all store operations, including sales, inventory management, and staff management in the xxxxx store located in Kolar, Karnataka.
  • Develop and implement strategies to achieve sales targets and ensure high levels of customer satisfaction.
  • Monitor Key Performance Indicators (KPIs) and implement improvements to meet and exceed targets.
  • Ensure compliance with company policies and procedures, including SOPs related to store operations.
  • Lead and motivate a team of retail staff to deliver excellent customer service and drive sales.
  • Analyse sales data and trends to make informed decisions regarding pricing, promotions, and merchandising.
  • Maintain a clean and well-organized store environment to enhance the overall shopping experience for customers.
  • Handle customer inquiries and concerns in a professional and timely manner to resolve issues and maintain customer loyalty.

Requirements:

  • Proven experience (6-10 years) in customer-facing roles in a retail environment.
  • In-depth knowledge of retail operations, including inventory management, sales reporting, and staff scheduling.
  • Strong analytical skills to interpret sales performance and market trend data.
  • Familiarity with implementing and monitoring KPIs to drive business objectives.
  • Excellent communication and interpersonal abilities to lead a diverse team effectively.
  • Ability to work well under pressure in a fast-paced retail environment.

Skills:

  • Customer service
  • Sales management
  • Inventory control
  • Team leadership
  • Performance analysis
  • Problem-solving.

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