Store Manager

ROLE PROFILE

Position Title

Store Manager

Band

R6

Department

Shops

Reports To (Title)

Area Manager

Location

BIPL/BNG/Indranagar (F)

Business Unit

BIPL

Job Magnitude

Controls Revenue/Budget

Revenue & Budget

Internal Customers

Store staff, Area Manager, City Manager, Regional

Manager

Scope Of Job

Stores

External Interactions

Distributors, Franchisee, Landlords, Customers

Span Of Control

10

This role is required to ensure that the store is clean, well-organized, and properly merchandised, and will be responsible for making sure that all store policies, procedures, and controls are followed. Also, this role will coordinate and oversee the planning, organizing, and delegating of work among staff.

Primary Responsibility Areas

To ensure the delivery of operational and sales plans in the store.

To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures

Monitor, review and ensure all KPIs of the store staff are met on on-going basis.

Managing and making sure that the correct mix of merchandise is available at the store.

To work with internal departments effectively to ensure smooth operations at the store.

Create window and wall displays, developed visual marketing skills and strategies.

Restock inventory every month and review cash operation data to verify proper replenishment.

Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards.

Share information, ideas, and suggestions to accomplish mutual goals.

Development of team members

Dealing well with different viewpoints as part of a (multidisciplinary) team.

Optimize hiring of manpower in line with the business plan.

Training the current staff according to their requirements.

To ensure knowledge sharing and best practices.

Create talent pipeline for store staff.

Customer Relationship Management.

Driving sell through and inventory efficiency

Competition tracking

Discount management

KEY PERFORMANCE INDICATORS

Sales Operations & Profitability

Daily, weekly, and monthly sales plan in the store.

Sales Analytics, Inventory Analytics, Customer Engagement Analytics

Qualifications- Graduate/Postgraduate

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

Work experience- 6+ years

Skills required- Business acumen, good communication skills (well versed with the regional languages), people management, strong analytical skills, timebound.