Steward
Bloom
Date: 2 weeks ago
City: Amritsar, Punjab
Salary:
₹13,000
-
₹14,500
per month
Contract type: Full time
Skills:
Customer Service, Communication Skills, Hospitality Industry, F&B Service, Hotel, Guest, Steward, waiter,
Customer Service, Communication Skills, Hospitality Industry, F&B Service, Hotel, Guest, Steward, waiter,
- Ensure that guests are seated and provided with menus promptly.
- Ensure that all guests requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times.
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times.
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required.
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management.
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
- Assist in the set up and preparation, and provide service duties for functions as required
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations.
- Ensure that all front of house and guest areas are well maintained at all times
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