Sr Tech Supp Specialist
Honeywell
Date: 2 weeks ago
City: Kolkāta, West Bengal
Contract type: Part time
Job Description
As a Sr Tech Supp Specialist here at Honeywell, you will play a critical role in providing advanced technical support for various projects and initiatives. You will lead and manage a team of support specialists, ensuring the successful execution of support activities and the delivery of high-quality solutions. In this role, you will collaborate with cross-functional teams to develop and execute support plans, ensuring that all technical support requirements are met.
In this role, you will have a significant impact on the success of our technical support operations. You will be responsible for managing a team of support specialists, providing guidance and support to resolve complex customer issues, and driving improvements in our support processes. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
Responsibilities
Key Responsibilities
YOU MUST HAVE
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
As a Sr Tech Supp Specialist here at Honeywell, you will play a critical role in providing advanced technical support for various projects and initiatives. You will lead and manage a team of support specialists, ensuring the successful execution of support activities and the delivery of high-quality solutions. In this role, you will collaborate with cross-functional teams to develop and execute support plans, ensuring that all technical support requirements are met.
In this role, you will have a significant impact on the success of our technical support operations. You will be responsible for managing a team of support specialists, providing guidance and support to resolve complex customer issues, and driving improvements in our support processes. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
Responsibilities
Key Responsibilities
- Lead and manage a team of support specialists to provide advanced technical support to customers
- Collaborate with crossfunctional teams to develop and implement support strategies
- Provide technical expertise and guidance to the team in resolving complex technical issues
- Drive process improvements to enhance the efficiency and effectiveness of technical support operations
- Ensure adherence to quality standards and customer service metrics
YOU MUST HAVE
- Minimum 2 years of experience in advanced technical support or related roles
- Strong leadership and team management skills
- Excellent problem-solving and decision-making abilities
- Bachelor's degree in Engineering or related field
- Experience with quality management systems and processes
- Passion for innovation and continuous learning
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Android HMI Engineer
Visteon Corporation,
Kolkāta, West Bengal
2 days ago
At Visteon, the work we do is both relevant and recognized—not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world. That’s YOUR work.And, as a truly global technology leader in the mobility space, focused on building cross-functional AND cross-cultural teams, we connect you with people who help you grow.So here,...
Remote Data Scientist
Turing,
Kolkāta, West Bengal
5 days ago
A prominent US client is seeking Data Scientists to join their team. As a Data Scientist, you will play a critical role in conducting thorough peer code reviews, providing insightful feedback, and collaborating closely with researchers and stakeholders to align with project goals.Job ResponsibilitiesWrite Python code to analyze public datasets and extract valuable insights.Communicate effectively with researchers to stay aligned...
Territory Business manager | General Medicine | Asansol
Abbott,
Kolkāta, West Bengal
1 week ago
Job DescriptionJob Title: Territory Business ManagerJob Function: SalesJob Location: Asansol, West BengalDivision: General MedicinePrimary Job Function1. Achieving assigned territory/ geography wise sales target2. Carrying out effective field work without direct day-to-day supervision3. Report field work in daily basis on assigned online system.4. Meeting Call Average, Coverage, Frequency coverage Norms of assigned division.Core Job Responsibilities1. Generate maximum prescriptions & increase market...
