Sr. Software Engineer - CharlotteAI (Remote, ROU)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:

CrowdStrike is looking for a Cloud Software Engineer to join our growing Charlotte AI Engineering Team. Our new colleague will be responsible for building globally distributed, fault-tolerant, and highly scalable cloud ecosystems using Golang and Large Language Models. Prior experience with Golang and LLMs is not required, but will be helpful.

CrowdStrike is a computer security company, but we do not require candidates for this role to have prior security industry experience. We will mentor and train in security topics as needed. We do expect a strong interest in CrowdStrike's mission and a willingness to engage with the needs of our product teams and customers.

About The Product:

CrowdStrike has pioneered the use of artificial intelligence (AI) since we first introduced AI-powered protection to replace signature-based antivirus over 10 years ago, and we’ve continued to deeply integrate it across our platform since.

Using the recent advances in Large Language Models technologies, CrowdStrike introduced Charlotte AI, a new generative AI security analyst. It uses the world’s highest-fidelity security data and it is seamlessly integrated with CrowdStrike’s industry-leading threat hunters, managed detection and response operators, and incident response experts. Charlotte AI engine represents a first of its type offering empowering users of all skill levels to leverage the data available in the Falcon Platform,while reducing security operations complexity and cost.

Learn more about Charlotte AI: https://www.crowdstrike.com/products/charlotte-ai/

What You'll Do:

• Advance backend microservices, pinpointing and addressing critical concerns to implement effective solutions.
• Employ established CrowdStrike tools and services to build cloud solutions for detecting and countering targeted cyber assaults.
• Innovate with Large Language Models to develop and refine Charlotte AI's capabilities.
• Construct and maintain data pipelines, engage in data upkeep, and contribute to the training and implementation of custom LLMs.
• Collaborate across various teams to brainstorm, define, and devise solutions.
• Commit to ongoing learning and self-improvement.
• Stay attuned to our customers' challenges, always seeking ways to enhance support.
• Emphasize top-tier coding quality by adhering to best practices, rigorous testing, and thorough logging and metrics.
• Work within a collaborative and agile team environment.
• Contribute to mentoring fellow engineers across a spectrum of technologies and also absorb knowledge from them.
• Constantly explore ways to refine product architecture, knowledge models, user experience, performance, and reliability.
• Own your work with autonomy, end to end: develop, test, deploy and monitor your changes.
• Thrive in an environment that highly values trust.
  
  

What You'll Need:

• Degree in Computer Science (or professional experience in data structures/algorithms/distributed systems).
• Prior work experience with big data and microservices.
• Understanding scalability and distributed systems i.e. sharding, partitioning, concurrency, etc.
• Being a team player.
• A thorough understanding of engineering best practices from appropriate testing paradigms to effective peer code reviews and resilient architecture.
• The ability to thrive in a test-driven, collaborative, and iterative programming environment.
• The skills to meet your commitments on time and produce high-quality software that is unit tested, code reviewed and checked in regularly for continuous integration.
  
  

Tech Stack (not mandatory to know everything; a robust learning capacity is essential):

• Go (Golang)
• Python
• Docker
• Kubernetes
• AWS
• Redis / S3 / EC2 / IAM
• Kafka
• GIT
• Cassandra
• ElasticSearch
  
  

Bonus Points:

• Existing exposure to Go, AWS, Cassandra, Kafka, Elasticsearch.
• Experience with Language Models, Data Science, Data Engineering.
• Prior experience in the cybersecurity or intelligence fields.
  
  

Benefits Of Working At CrowdStrike:

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe
  
  

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:

We are seeking an experienced HR Operations Specialist to manage end-to-end employee lifecycle transactions and administration. This strategic position serves as the primary point of contact for our diverse workforce, including candidates, current employees, leadership, and alumni, delivering exceptional support across employee relations, compensation, learning & development, payroll, benefits administration, and HR systems.

Location: Pune

What You'll Do:

• Execute comprehensive HR case management through multiple enterprise platforms (ServiceNow, Slack, Zoom), ensuring compliance with regulatory requirements and organizational policies.
• Drive resolution of complex employee inquiries while maintaining strict confidentiality and service excellence.
• Champion the adoption of self-service HR tools and resources to enhance employee experience.
• Analyse HR helpdesk metrics to identify trends and implement process improvements
• Provide expert guidance on HR policies and procedures to employees and manager.
• Partner with benefits providers and pension administrators to ensure seamless service delivery.
• Collaborate with third-party vendors to maintain compliance with local employment regulations.
• Maintain data integrity within HRMS through regular audits and updates
• Lead Day 1 onboarding programs for APJ region employees.
• Manage employee offboarding processes.
• Coordinate with Immigration and Talent teams on visa processing and compliance.
• Support strategic HR initiatives and special projects as needed
• Must be able to work in Hybrid environment (3 days a week)
  
  

What You'll Need:

• Bachelor's degree in Human Resources, Business Administration, or related field 6+ years of progressive HR operations experience.
• Advanced English language proficiency.
• Demonstrated expertise in HR transaction processing and employee lifecycle management.
• Strong analytical capabilities with a continuous improvement mindset.
• Proven track record in customer service excellence.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to thrive in a fast-paced, global environment.
• Experience in cross-functional collaboration and project management
  
  

Bonus Points:

• Workday HCM certification or hands-on experience.
• Multi-cultural work experience
• Process optimization experience
• Change management expertise
  
  

Benefits Of Working At CrowdStrike:

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe
  
  

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.