Sr Product Specialist - Tech

Job Summary

We are seeking a highly skilled Sr. Product Specialist with 10 to 12 years of experience in ACI - Card & Merchant Management and a strong background in Cards & Payments. The ideal candidate will work in a hybrid model during day shifts and will not require travel. This role involves overseeing product development ensuring alignment with business goals and driving innovation in the Cards & Payments domain.

Responsibilities

• Lead the development and enhancement of products within the ACI
• Card & Merchant Management system.
• Oversee the product lifecycle from conception to launch ensuring timely delivery and high-quality standards.
• Provide expert insights into the Cards & Payments domain to drive product innovation and competitive advantage.
• Collaborate with cross-functional teams to gather requirements and translate them into actionable product features.
• Ensure alignment of product strategies with overall business objectives and customer needs.
• Conduct market research and analysis to identify trends and opportunities for product improvement.
• Develop and maintain product roadmaps prioritizing features based on business value and customer impact.
• Monitor product performance and user feedback to continuously improve product offerings.
• Facilitate communication between technical teams and stakeholders to ensure clear understanding of product goals.
• Provide training and support to internal teams on new product features and updates.
• Ensure compliance with industry standards and regulations in the Cards & Payments domain.
• Drive the adoption of best practices in product management and development processes.
• Utilize data-driven insights to make informed decisions and optimize product performance.
  
  

Qualifications

• Possess a deep understanding of ACI
• Card & Merchant Management systems and their applications.
• Have extensive experience in the Cards & Payments domain with a proven track record of successful product launches.
• Demonstrate strong analytical and problem-solving skills to address complex product challenges.
• Exhibit excellent communication and collaboration abilities to work effectively with diverse teams.
• Show proficiency in market research and competitive analysis to inform product strategies.
• Have a solid grasp of product management methodologies and tools.
• Be adept at managing multiple projects simultaneously and meeting deadlines.
• Display a customer-centric mindset with a focus on delivering exceptional user experiences.
• Maintain up-to-date knowledge of industry trends and regulatory requirements.
• Be capable of translating technical concepts into clear actionable product requirements.
• Show a proactive approach to identifying and addressing potential risks and issues.
• Demonstrate a commitment to continuous learning and professional development.
• Possess a strong attention to detail and a high standard of quality in all deliverables.
  
  

Base24 Classic JD

Hands-on development and testing experience in Base24 Classic payment switch application hosted on HP Tandem.

Experience on TAL TACL debugging defect fixing on HP Tandem systems.

Experience in handling ATM POS EMV Tokenized transactions.

Responsible for Design Develop Test Build Document and Troubleshooting capabilities to satisfy business requirements.

Responsible for Low Level Design creation from the Functional Specification document.

Development aligning to the client coding standards and guidelines.

Report the progress on agreed frequency to leadership team.

Clear concept of Pathway BATCHCOM FUP INSPECT EINSPECT BIND SCF SCUP.

Experience on ENSCRIBE/SQL databases usage of XPNET configuration and commands.

Excellent analytical and troubleshooting skills experience on Base24 ATM POS Schemes BIC ISO Host ISO interchange interfaces.

Knowledge of transaction testing tools or simulators.

Good understanding on ISO8583 message format