Sr. Field Application Engineer.
GLOBAL ELECTRONICS
Date: 3 weeks ago
City: Ghāziābād, Uttar Pradesh
Contract type: Full time
We are currently seeking a Sr. Field Application Engineer (FAE) for our Distribution division in the North Region of India, specifically in Gaziabad . This role requires 2 to 7 years of technical support experience in the FAE role, particularly with Electro-Mechanical Components, Discrete Components, and Passive Electronics.
Familiarity With The Following Product Lines Would Be Advantageous
English / Kannada / Telugu / Tamil / Hindi.
If you or someone in your network is interested in this exciting opportunity, please do not hesitate to reach out for more details.
Familiarity With The Following Product Lines Would Be Advantageous
- XP Power / Traco / Power good / Meanwell / TDK-Lambda /Vicor
- Amphenol / Souriau / Rotary / IIT Cannon / Lemo .
- Passive Lines like Gowanda / Wurth / Coil craft / Vishay INC / Isabellen / Exxelia / VPG
- **Focus Areas:** Defense, Military, Aerospace, Space, Satellite, Industrial, Robotics, Medical, R&D Houses, Educational Institutes, Universities, and Automotive industries.
- Assist Regional Sales Managers (RSM) by conducting product introductions and communicating the value proposition to prospective customers.
- Establish training materials and conduct technical training for clients.
- Analyze specifications provided by customers and advise on suitable products from the Distribution Line.
- Support customers with product design and recommend appropriate solutions.
- Help RSMs & distributors in cross-referencing third-party products to our Distribution Line products.
- Stay informed on industry trends and communicate with internal stakeholders.
- Accompany RSMs to customer locations as needed.
- Respond to customer inquiries regarding Distribution Line products.
- Assist in the RMA inquiry process.
- Diagnose and resolve customer issues related to our products, possibly providing onsite tech support.
- Log all support cases into the company CRM.
- Attend trade shows and industry events.
- Prepare timely reports for review with suppliers, including details such as applications, assessments, part numbers, annual quantities, and funnel generation.
- Conduct demonstrations and presentations at customer premises.
- Provide comprehensive pre-sales, installation, and post-sales technical support to sales teams.
- Manage sample support for customer prototype testing and future demand for mass production.
- Ensure DR registration with suppliers and obtain necessary project security measures.
- A degree or diploma in Electrical/Electronics/Communications/Instrumentation Engineering/Mechanical/MBA/BBA.
English / Kannada / Telugu / Tamil / Hindi.
If you or someone in your network is interested in this exciting opportunity, please do not hesitate to reach out for more details.
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