Sr. Field Application Engineer.

GLOBAL ELECTRONICS


Date: 1 day ago
City: Ghāziābād, Uttar Pradesh
Contract type: Full time
We are currently seeking a Sr. Field Application Engineer (FAE) for our Distribution division in the North Region of India, specifically in Gaziabad . This role requires 2 to 7 years of technical support experience in the FAE role, particularly with Electro-Mechanical Components, Discrete Components, and Passive Electronics.

Familiarity With The Following Product Lines Would Be Advantageous

  • XP Power / Traco / Power good / Meanwell / TDK-Lambda /Vicor
  • Amphenol / Souriau / Rotary / IIT Cannon / Lemo .
  • Passive Lines like Gowanda / Wurth / Coil craft / Vishay INC / Isabellen / Exxelia / VPG
  • **Focus Areas:** Defense, Military, Aerospace, Space, Satellite, Industrial, Robotics, Medical, R&D Houses, Educational Institutes, Universities, and Automotive industries.

**Job Description: **

  • Assist Regional Sales Managers (RSM) by conducting product introductions and communicating the value proposition to prospective customers.
  • Establish training materials and conduct technical training for clients.
  • Analyze specifications provided by customers and advise on suitable products from the Distribution Line.
  • Support customers with product design and recommend appropriate solutions.
  • Help RSMs & distributors in cross-referencing third-party products to our Distribution Line products.
  • Stay informed on industry trends and communicate with internal stakeholders.
  • Accompany RSMs to customer locations as needed.
  • Respond to customer inquiries regarding Distribution Line products.
  • Assist in the RMA inquiry process.
  • Diagnose and resolve customer issues related to our products, possibly providing onsite tech support.
  • Log all support cases into the company CRM.
  • Attend trade shows and industry events.
  • Prepare timely reports for review with suppliers, including details such as applications, assessments, part numbers, annual quantities, and funnel generation.
  • Conduct demonstrations and presentations at customer premises.
  • Provide comprehensive pre-sales, installation, and post-sales technical support to sales teams.
  • Manage sample support for customer prototype testing and future demand for mass production.
  • Ensure DR registration with suppliers and obtain necessary project security measures.

Qualifications

  • A degree or diploma in Electrical/Electronics/Communications/Instrumentation Engineering/Mechanical/MBA/BBA.

Languages

English / Kannada / Telugu / Tamil / Hindi.

If you or someone in your network is interested in this exciting opportunity, please do not hesitate to reach out for more details.

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