Sr. Executive - IT
Group Bayport
Date: 11 hours ago
City: Ahmedabad, Gujarat
Contract type: Full time
Designation – Sr IT Executive
Location – Ahmedabad
Job Responsibilities
Technical Support:
Provide first and second-line support to end-users (onsite and remote).
Troubleshoot hardware, software, and network, NAS issues.
Maintain and upgrade user systems (desktops, laptops, mobile devices, Windows, Mac, Linux etc).
Manage support using support and support ticket tools.
Systems & Network Administration
Assist in configuring and managing servers, routers, switches, firewalls, and other network devices.
Ensure optimal performance of company networks, including internet and intranet. Monitor system backups, antivirus software, and patch management.
Asset & Vendor Management
Maintain inventory of IT assets and software licenses.
Coordinate with external vendors for procurement and maintenance support.
Security & Compliance
Assist in implementing IT security protocols and data protection measures.
Ensure compliance with internal policies and external regulations
Project Participation
Collaborate on IT initiatives such as migrations, rollouts, or system upgrades. Document IT procedures, user manuals, and knowledge base articles.
Skills
What we require (Desired Skills and abilities)
Must be a good problem solver
Must have good communication skills(verbal & written)
Must be good with Mac, Server Setup windows/unix etc
Must have moderate level AWS/AZURE Cloud Infrastructure knowledge
Must be good with networking & IT infrastructure setup
Experience
2+ years in IT.
Educational Certifications
Bachelors/Masters Degree in IT or relevant field.
Keywords For Search
IT infrastructure, IT services management
project manager, Ticketing, Networking
Location – Ahmedabad
Job Responsibilities
Technical Support:
Provide first and second-line support to end-users (onsite and remote).
Troubleshoot hardware, software, and network, NAS issues.
Maintain and upgrade user systems (desktops, laptops, mobile devices, Windows, Mac, Linux etc).
Manage support using support and support ticket tools.
Systems & Network Administration
Assist in configuring and managing servers, routers, switches, firewalls, and other network devices.
Ensure optimal performance of company networks, including internet and intranet. Monitor system backups, antivirus software, and patch management.
Asset & Vendor Management
Maintain inventory of IT assets and software licenses.
Coordinate with external vendors for procurement and maintenance support.
Security & Compliance
Assist in implementing IT security protocols and data protection measures.
Ensure compliance with internal policies and external regulations
Project Participation
Collaborate on IT initiatives such as migrations, rollouts, or system upgrades. Document IT procedures, user manuals, and knowledge base articles.
Skills
What we require (Desired Skills and abilities)
Must be a good problem solver
Must have good communication skills(verbal & written)
Must be good with Mac, Server Setup windows/unix etc
Must have moderate level AWS/AZURE Cloud Infrastructure knowledge
Must be good with networking & IT infrastructure setup
Experience
2+ years in IT.
Educational Certifications
Bachelors/Masters Degree in IT or relevant field.
Keywords For Search
IT infrastructure, IT services management
project manager, Ticketing, Networking
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