Sr Engineer - Customer Service Operations
Tata Communications
Date: 1 week ago
City: Pune, Maharashtra
Contract type: Full time
About The Company
TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Technical Skills
TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Technical Skills
- Networking Technologies:
- In-depth knowledge of LAN technologies including STP, VLAN, and VTP.
- Proficiency in network management protocols such as NTP, ACL, VRRP, HSRP.
- Aruba Equipment:
- Expertise in configuring and troubleshooting Aruba controllers and access points (Models: 7240, 7210, 315, 515, 375, 305, 315, 205, 105, 203, AP11, 2930F, 3810M, 5406, 8320, 8400).
- Hands on experience with Aruba Mobility Master, ClearPass, and Airwave NMS.
- Cisco Equipment:
- Experience in deploying and configuring Cisco switches and wireless controllers.
- Familiarity with Cisco switches and routers for network deployment.
- Troubleshooting Skills:
- Strong expertise in diagnosing and resolving network issues.
- Ability to perform root cause analysis for network outages and apply appropriate fixes.
- Network Services:
- Configuration and management of DHCP services.
- Comprehensive understanding of network security protocols and configurations, ensuring secure network communication.
- Reporting & Documentation:
- Ability to generate detailed network-related reports for management and decision-making.
- Skilled in documenting network configurations and tracking changes to ensure up-to-date network records.
- Incident Management:
- Experience handling P1 tickets in a mission-critical environment, ensuring rapid issue resolution.
- Proven ability to adhere to SLA requirements and resolve high-priority incidents efficiently.
- 24x7 Support Experience:
- Capable of providing support and operating within a 24x7 network environment, ensuring uninterrupted network service.
- Communication Skills:
- Strong verbal and written communication skills to effectively communicate with cross-functional teams, clients, and management.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Analyst- Risk Management
Mastercard,
Pune, Maharashtra
2 days ago
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services...
Manager - Customer Interaction Suite
Tata Communications,
Pune, Maharashtra
5 days ago
About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsTelecom QA Engineer (Senior / Lead – ~10 Years’ Experience)Role OverviewAs a seasoned Telecom QA Engineer, you'll design, execute, and manage...
IT Application Eng.
Schaeffler,
Pune, Maharashtra
1 week ago
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.Your Key ResponsibilitiesApplication Engineer...
