Sr. Employee Relations Manager

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity

As a core part of the newly formed Employee Relations Centre of Excellence, you’ll partner with Regional HR leadership across India and APJ. This role provides strategic guidance and hands-on support on ER matters like performance management, investigations, grievances, policy compliance, accommodations, and offboarding—all with a strong focus on applicable labor laws in India and the Philippines.

What You’ll Do

• Provide coaching to leaders and HR on performance improvement, feedback delivery, disciplinary action, and exits—ensuring fairness and proper documentation
• Lead investigations: assemble teams, collect data, interview relevant parties, and present objective findings and recommendations
• Collaborate with Global ER to customize international policies and tools for the regional context
• Handle emotionally sensitive cases with neutrality and discretion, including mediation between employees
• Advise on HR legal issues, including accommodations and policy compliance in consultation with Legal teams
• Apply your expertise in India and Philippines labor laws for ER case resolution and risk mitigation
• Use active listening, critical questioning, and analysis to help leaders normalize challenging situations
• Prepare monthly/quarterly reports on ER metrics, identifying trends and recommending improvements
• Maintain strict confidentiality and integrity in managing sensitive employee data and cases
  
  

What It Takes

• A bachelor’s degree (HR, Law, or equivalent professional experience)
• 8+ years of experience in Employee Relations, with strong IR case management skills
• Proven ability to conduct neutral and timely investigations
• Excellent communication, listening, and mediation abilities
• Strong judgment with the capability to handle multiple cases in a fast-paced environment
• Deep knowledge of India and Philippines employment legislation
• High ethical standards and the ability to build trust at all levels
• Experience mentoring HR partners or ER specialists
  
  

What We Offer

• The chance to shape best-in-class ER practices across a fast-growing APJ region
• High visibility working with regional and global HR & Legal leadership
• Opportunity to influence talent strategy through data-driven ER insights
• A collaborative, supportive, and strategically important HR environment
  
  

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.