Sr. Data Analyst

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

As a Sr. Data Specialist, part of the Master Data Services (MDS) team with IT Shared Services, you will help lead both the operational and strategic aspects of master data management. You will be part of a global team, that ensures and governs key master data within OpenText is maintained, including Customer, Vendor, Material and financial data. With your expertise and passion for master data governance, you'll help lead quality improvements and policies to ensure the protection of sensitive data and information assets.

Your role will focus on ensuring adherence to an enterprise-wide master data governance framework, covering master data policies, standards, and practices across both business and functional areas. This will be critical in achieving the necessary consistency, quality, and protection of master data assets to align with our business goals.

What The Role Offers

• Following a master data governance framework focusing on data quality and sensitive data protection.
• Responsible for creating and maintaining master data such as Customer, Vendor, Materials and Finance data such as GLs and Cost Centres in our ERP - SAP.
• Participate in meetings with the Master Data Services Working Group in Functional and Technology areas to align master data protection requirements with operational planning.
• Provide insight into critical business decisions around master data, working closely with the senior teams to answer and solve for pressing issues.
• Assist in the creation of data quality and protection standards across the organization and lead their adoption.
• Assist in defining performance indicators and metrics, ensuring compliance with master data governance policies and roles.
• Gathering, structuring, and analysing data; providing recommendations by presenting to management, process owners and business partners.
• Participate in large scale projects ensuring data governance is adhered to during the project.
• Responsible for initiatives to cleanse existing master data sets to drive improvements in overall accuracy, completeness, and quality.
• Participate in Divestitures, Mergers and Acquisitions for migrated master data, Customer, Vendor, Materials and Finance.
• Daily operations of workflows and or tickets on complex or urgent master data requests.
• Global Month end & quarter end support which involves shift work.
  
  

What You Need To Succeed

• At least 5+ years of experience in a major technology organization, with expertise in large-scale data management, operations, and governance.
• Good knowledge of industry-leading data quality and data protection management practices.
• Experience with master data governance practices and understanding of business and technology issues related to managing enterprise information assets and data protection.
• Proven consulting skills, including change management strategies, communication, culture change, and performance measurement system design.
• 3+ years of experience working with SAP or similar ERP systems for managing master data.
• 3+ years of experience working with a ticketing system and escalations.
• 3+ years of experience in development of standard data analyses, reports, and dashboards.
• Bachelor’s or master’s degree in computer science, MIS, or Information Management.
• Experience using Excel to perform data operations, e.g. working with data types, v-lookups, pivot tables, etc.
• Experience with Data Quality reporting, Business Intelligence, and AI would be beneficial.
  
  

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.