Sr. Associate I, Surgical General Field Sales & Account Management

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.The Sr. Associate II, Surgical General Field Sales & Account Management (Professional Path), is primarily responsible for achieving sales targets for specific accounts by establishing and implementing sales plans. You will drive sales, promotion, and development within designated accounts to support the patient journey and position Alcon and its brands effectively.

Specifics Include:

• Achieve sales targets for specific accounts by establishing and implementing a sales/business plan for a designated client base or specific sales program
• Develop and maintain long-term relationships with key customers by acquiring a thorough understanding of their needs and requirements and proposing solutions that meet their objectives
• Develop customer development strategies and dedicated Account Management (KAM) action plans, leading the preparation of strategies and individual tactical plans, and providing strategic input for account analysis and key programs
• Prepare and negotiate contracts, guiding initiatives targeting specific accounts
• Analyze market situations, including competitive intelligence on accounts and competitors
• Organize customer events and other programs independently or with the marketing/medical department, in line with business tactical plans
• Contribute to stakeholder mapping, including segmentation and profiling, and provide accurate data for the Alcon Customer Relationship Management (CRM) systemAll associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations .
  
  

Job Description

• Responsible for both field sales and account management activities including:
  
  

Face-to-face sales to new customers and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities

Assessing customer needs and suggesting appropriate products, services, and/or solutions

Developing and delivering sales bids/proposals/presentations and conducting product demonstrations

Developing medium to long-term sales plans and preparing strategies to protect, grow, and diversify the relationship with targeted customers

Preparing strategies for developing profitable business with assigned accounts. Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners.

Incumbents matching to this specialization are compensated based on achievement of sales targets

• Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role.
  
  

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.