Solution Architect - Salesforce Data cloud

LevelShift


Date: 3 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time

Are you passionate about architecting intelligent customer data solutions that drive personalized engagement and business growth? Join LevelShift as a Solution Architect – Salesforce Data Cloud, where you’ll lead the design and implementation of scalable Customer Data Platform (CDP) solutions that unify data, unlock insights, and enable data-driven marketing and personalization across the enterprise.

In this role, you will collaborate with clients and cross-functional teams to architect data ingestion, identity resolution, and activation workflows—bridging technology and business strategy to deliver measurable impact.

What You’ll Do

As a Solution Architect at LevelShift, you will:

  • Lead Salesforce Data Cloud Implementation: Own the end-to-end setup, configuration, and deployment of Salesforce Data Cloud (CDP) to consolidate customer data across multiple systems.
  • Gather & Analyze Requirements: Partner with business stakeholders to understand data sources, customer journeys, and business goals that inform CDP design.
  • Design Data Ingestion Pipelines: Architect and implement data ingestion workflows from CRM, web, POS, marketing, and third-party systems using APIs and ETL tools.
  • Configure Identity Resolution & Unification: Define and optimize Identity Resolution rules, Unification processes, and Data Model Objects (DMOs) to create a unified customer profile.
  • Build Insights & Activation: Develop Calculated Insights, audience segments, and activation workflows that connect Data Cloud with external platforms such as Marketing Cloud, ad platforms, or analytics tools.
  • Ensure Compliance & Data Governance: Apply consent and privacy rules in data modeling and activation processes to align with global compliance standards.
  • Collaborate Cross-Functionally: Work closely with Marketing, IT, and Analytics teams to ensure seamless integration and business alignment.
  • Optimize & Support: Troubleshoot data ingestion, unification, and activation issues, and provide training and technical guidance to end users and internal teams.

Your Skillset

We’re looking for a solution-driven architect with deep expertise in Salesforce Data Cloud and enterprise data integration.

  • 5+ years in data architecture, data integration, or Salesforce ecosystem roles.
  • Salesforce Expertise: Proven experience implementing and configuring Salesforce Data Cloud (CDP).
  • Data Integration: Skilled in API-based data ingestion (REST/SOAP) and ETL tools for connecting diverse systems.
  • Identity Resolution: Strong understanding of identity matching, unification logic, and data modeling best practices.
  • Technical Skills:
  • Data Ingestion & ETL Tools
  • Salesforce Marketing Cloud Integration
  • APIs & Data Integration (REST/SOAP)
  • Data Modeling & Schema Design
  • Identity Resolution & Matching Logic
  • SQL & JSON
  • Customer Data Platforms (CDPs) & DMPs
  • Analytics & Reporting
  • Compliance Knowledge: Familiarity with consent management and data privacy regulations (GDPR, CCPA).
  • Excellent analytical, communication, and stakeholder management skills.

Why LevelShift?

  • Lead transformative data initiatives leveraging the power of Salesforce Data Cloud and AI-driven personalization.
  • Collaborate with enterprise clients on complex data architectures that enable unified customer experiences.
  • Work in a dynamic environment with cross-functional experts across Salesforce, Marketing Cloud, and Integration technologies.
  • Be part of a culture that values innovation, collaboration, and continuous learning.
  • If you’re ready to architect intelligent customer data ecosystems that deliver connected, personalized experiences at scale, apply now at [email protected] and help shape the future of customer data with LevelShift!

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