SITE OPERATIONS MANAGER in Chennai, Hyderabad, Bangalore

Location: BANGALORE, CHENNAI, HYDERABAD

Key Responsibilities

• Managing and monitoring daily cafeteria activities, including but not limited to food and beverage service.
• Product offering and addressing queries related to Hunger Box product.
• Recognizing client needs and ensuring that they are met with the assistance of city/central staff.
• Escalation management: Managing escalations at the site level with the assistance of the operations team and ensuring that the escalations are resolved.
• Client management: Involves daily client meetings, reporting on changes made to guarantee a better user experience and foster client relationships.
• Manage food vendors skillfully to ensure they uphold the HungerBox policy and deliver the expected service standard.
  
  

Must Have Qualification

Educational background in Hospitality or any Food and Beverage related course.

Notable experience in Food and Beverage Industry.

About Company: We are a full stack B2B F&B technology company delivering food solutions for the corporates. Our vision is to provide corporates real-time visibility, control, and adherence to their F&B operations and provide their corporate employees with a technology-driven food experience which is safe and healthy. The company today works with over 200+ clients processing 1,00,000+ daily orders across the country.

The founding team of HungerBox has more than 30+ years of food tech experience in the country and is led by a seasoned management team with rich domain expertise lead by Sandipan Mitra former co-founder of Justeat India and Uttam Kumar former national sales head of Foodpanda India and consists of graduates from top-tier institutions viz. IIT-Kanpur, IIM-B, IIM-I among others. We are promoted by K Ganesh's growth story which works with passionate professionals and marquee VCs to create category leaders such as BigBasket, Bluestone, Portea Medical, etc.