Showroom Receptionist
Cynosure Corporate Solutions
Date: 2 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
Key Responsibilities
- Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphere
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicates with callers and visitors in a professional, friendly and efficient manner.
- Enters data into prospect tracking system and runs prospect reports for managers weekly.
- Communicates messages to the appropriate parties in a timely manner.
- Types memos, correspondence, reports and other documents.
- Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of payment
- Respond to customer inquiries and complaints, providing prompt and effective solutions
- Assist in organizing and hosting events, such as product launches and sales promotions
- High school diploma or equivalent required; Bachelor's degree in business or related field preferred
- 1-3 years of experience in a customer-facing role, preferably in retail or furniture sales
- Excellent communication and interpersonal skills with a strong customer service focus
- Ability to multitask and thrive in a fast-paced environment
- Strong attention to detail and organizational skills
- A positive and enthusiastic attitude
- Proficient in Microsoft Office and other computer applications
- Flexible schedule, including evenings and weekends, as needed
- Knowledge and understanding of furniture design and style trends preferred
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