Shopify Customer Service Representative

TalentPop App


Date: 1 day ago
City: Delhi, Delhi
Contract type: Full time
Remote
ABOUT US: At TalentPop App, we’re more than just a remote team — we’re a people-first community that thrives on delivering exceptional customer experiences. We partner with fast-growing e-commerce brands to help them build trust and loyalty through world-class support. If you’re someone who genuinely cares about people and takes pride in every interaction, you’ll feel right at home here.

Why You’ll Love Working With Us

  • Annual performance-based salary increases
  • Paid time off to rest and recharge
  • Health and dental insurance or a health stipend for your peace of mind
  • Holiday bonuses to celebrate the wins
  • Permanent work-from-home setup so you can work from anywhere
  • Plenty of room to grow as we continue to scale and promote from within

What You’ll Do

  • Support Shopify Brands: Handle customer inquiries via email, chat, or social media with clarity, care, and professionalism.
  • Assist with Orders and More: Help customers with order updates, tracking, product questions, returns, and more.
  • Use the Right Tools: Work in platforms like Shopify, Gorgias, or Zendesk to deliver smooth and efficient service every time.

What We’re Looking For

  • Strong written and spoken English communication skills
  • At least 1 year of experience in customer service, preferably in e-commerce or with Shopify
  • Familiarity with Shopify, Gorgias, or Zendesk is a big plus
  • A friendly, problem-solving mindset and a genuine desire to help
  • Self-motivated, reliable, and able to manage multiple conversations efficiently

Tech Requirements

  • Personal computer or laptop with an i5 processor (or equivalent)
  • Stable internet connection with at least 15 Mbps upload/download speed

Sound like a fit? At TalentPop App, we value your skills, support your growth, and make sure your work truly matters. Join us and become part of a supportive, high-performing team that's redefining customer support for Shopify brands around the world.

We’re excited to meet you.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Branch Sales Manager

Hirva HR Solutions Pvt Ltd., Delhi, Delhi
2 days ago
This job is provided by apna.co Designation : Branch Sales Management Manage Insurance sales goal achievement through Recruiting Team members Training and developing Team on commission basis Promote & motivate TeamCandidate Profile Must have 1yr of experience in Field sales and marketing (Banking / Finance Exp. Prefer) Graduation is mandatory Vacancy for local candidate Age : 21 to 44 YRS

HVAC Engineer

Niveshan Technologies India Private Limited, Delhi, Delhi
2 days ago
Experience: 7-8 YearsJob Location: DelhiJob Type: Full TimeJOB DescriptionProfile : HVAC EngineerJob DescriptionJob description for an HVAC engineer designing data centers who has knowledge about cooling equipment and fire safety should include the following:Designing and implementing HVAC systems for data centers with experience of Approx. 7-8 Years.Conducting load calculations to determine how much heating and cooling power various equipment must...

Front-End Software Development Engineer II (L09)

Synchrony, Delhi, Delhi
5 days ago
JOB_POSTING-3-72202-3Job DescriptionRole Title: Front-End Software Development Engineer II (L09)Company OverviewSynchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.We have recently been ranked #2 among...