Service/Sr.Service Engineer- Vadodara

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Job Overview

As a Service Engineer for Canned Motor Pumps (CMP) & Metering Pumps (MP), you will work with the Nikkiso Cryogenic functional unit in geographical areas across India and South Asia. You will also be responsible for the aftermarket business augmentation (Spare Parts, Service Contracts, Revamps, Upgrades, Audits & Health check and Field service) for the CMP/MP in the assigned territory.

Responsibilities

Essential Functions:

• Responsibilities:
• Supervision of erection and commissioning of CMP/MP (Segments - application). Perform all service activities at customer site
• Look into Workshop activities sometimes based on jobs in workshop
• Execute Annual Maintenance contracts with utmost customer satisfaction.
• Attend customer complaints within the stipulated time frame.
• Lead the troubleshooting and unscheduled breakdown projects within the assigned territory.
• Maintain Erection and commissioning reports, Condition Assessment Reports, and other technical documentation in the service department database.
• Perform a technical audit of existing installations and recommend the required spare parts and other refurbishments as required.
• Responsibility for improving including innovation in the performance and effectiveness of the IMS.
• Hands-on experience working on cryogenic pumps / chemical pumps / Air compressors / Gas compressors.
• Exposure to medium-to-large-scale industries for offering services.
• Experience in handling Canned Motor Pumps / Metering Pumps repairs
• Decent communication skills within the organization and outside the organization.
• Self-motivated and proactive with demonstrated creative and critical thinking capabilities
• Generate business of Spare Parts, Field Service Contracts, Assessment Reports & Audit, Do aftermarket sales activities as needed.
  
  

Authorities:

• Complete in charge of Jobs allocated and ownership of all service activities to be performed at customers assigned
  
  

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Qualifications

Education, Experience and Skills

• 5 years of experience as a B.E (Mechanical) candidate and 7 years of experience as a Diploma Mechanical Engineer
• Candidate with exposure to rotating engineered equipment shall be preferred
• Knowledge of Cryogenic equipment’s is plus to have
• Self-motivator and self-starter
• Result oriented
• Proficient in MS Office: MS-Word, MS Excel, MS acc
• Good level of English speaking and writing
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice