Servicenow Expert
Cognizant
Date: 2 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
Servicenow Developer with HRSD / Secops / CSM / GRC Expertise
Skills
3+ years of ServiceNow relevant experience
Skills
Experience : 8+ years of experience and is currently working on implementation of ServiceNow ITSM modules (IM, PM, CM, KM, CMS, PM, PPM, Asset, Service Catalog, CMDB and orchestration)
Job Description :
Strong capability to perform:
- 3+ years of ServiceNow relevant experience
- Creation of script based Assignment and Approval rule.
- Creation of Business Rule, UI Action by using Glide script.
- Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
- Creation of custom related list.
- Creation of Access Control List with the help of Scripting.
- Creation of Script based UI Policy and Client Script.
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes
- Experience on HRSD / Secops / CSM / GRC modules
- 3+ years of ServiceNow relevant experience
- Creation of script based Assignment and Approval rule.
- Creation of Business Rule, UI Action by using Glide script.
- Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
- Creation of custom related list.
- Creation of Access Control List with the help of Scripting.
- Creation of Script based UI Policy and Client Script.
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes
- Experience on SAM / HAM modules
Skills
- ServiceNow solution implementation experience, with hands-on development, design and deployment experience in the ServiceNow platform
- Scripting and custom application development using ServiceNow
- Experience in core functional areas such as Incident, Problem, Change, Catalog and Configuration Management Database (CMDB)
- Experience in ServiceNow platform in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal
- ServiceNow ITOM features such as Discovery, ServiceWatch
3+ years of ServiceNow relevant experience
- Creation of script based Assignment and Approval rule.
- Creation of Business Rule, UI Action by using Glide script.
- Service portal (UI/UX) expertise in Angular JS and Bootstrap
Skills
- ServiceNow solution implementation experience, with hands-on development, design and deployment experience in the ServiceNow platform
- Scripting and custom application development using ServiceNow
- Experience in core functional areas such as Incident, Problem, Change, Catalog and Configuration Management Database (CMDB)
- Experience in ServiceNow platform in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal
- Expertise in the any of the Servicenow ITBM modules
Experience : 8+ years of experience and is currently working on implementation of ServiceNow ITSM modules (IM, PM, CM, KM, CMS, PM, PPM, Asset, Service Catalog, CMDB and orchestration)
Job Description :
- Customisation and Administration of Service Now Core Modules
- SAM & CMDB Functional experience
- Service Now Client side and Service Side Scripting & Script include
- Data importing using Import Sets (Data Source/Import Sets/Transform Maps)
- ServiceNow Web Services.
- 3rd party Integrations with Service Now
- ServiceNow Certified System Administration
- ITIL 2011 Foundation Certified
Strong capability to perform:
- Implemented ITIL Framework w.r.t Service Request Management, Configuration Management, Change Management etc. in large and medium scale environments using ServiceNow.
- Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.
- End to end creation and administration of custom applications in ServiceNow.
- Used Web Services like SOAP and REST to link ServiceNow with existing tools in a network.
- Implemented Access Control using ACL as well as Query Business Rules.
- Implemented complex processes in ServiceNow using workflows.
- Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.
- Expertise in client and server side scripting using components such as Client Scripts, Business Rules, Script Includes
- Configuration of alerts via e-mail and SMS services, to keep the users updated.
- Administration and creation of interactive portals using Content Management System and Jelly Scripting to serve as link between end user and ServiceNow
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