Service Relationship Manager

·Adherence to and maintaining the Kotak standard of service, policies and procedures

·To involve in the on-boarding process of Clients with the administrator

·Primary day-to-day contact with Administrators/Compliance Officers/Relationship Managers/Operations team and clients for fund related activities

·Processing of all investor transactions including subscriptions, redemptions, transfers, and year-end procedures

·Preparing MIS for internal as well as external clients

·Completion of ad-hoc projects as required by clients or reporting line manager

·Timely reporting of any issues to reporting line manager

·Be proactive on promoting and driving efficiency initiatives

·Be a natural team player

·Abide to internal control procedures

·Understanding and application of AML/CFT regulations to funds in portfolio and to investor/client onboarding

·Ensure a high standard of delivery to clients

Any other duties as may be assigned