Service Consultant – Professional Services

Ready to make a difference and grow in a role that values your skills and creativity?

As a Professional Services Consultant with our EMEA Services team, you’ll play a key role in delivering cutting-edge Traffic Management solutions that drive success for our customers. If you’re excited about using your expertise to solve complex challenges in a dynamic, supportive environment, we’d love to have you on our team!

About Enea

At Enea we are specialists in software for telecoms and cybersecurity. We are global in presence and mindset for exciting career opportunities, yet small enough that every person counts. We make everyday digital experiences better and safer for billions of people around the world.

Responsibilities:

As a Professional Services Consultant with our EMEA Global Services team, you’ll have the exciting opportunity to lead customer implementations in the fast-paced mobile data field. Your expertise will be key to managing tasks, gathering insights, and ensuring projects are executed flawlessly, from start to finish. You’ll play an integral role in software implementations, delivering high-quality solutions on time and within budget.

Joining our team means you’ll work in a collaborative and supportive environment where your skills and ideas are valued. You'll have the chance to grow, expand your expertise, and directly contribute to the success of both our customers and ENEA. It’s an opportunity to make a real impact, all while being part of a team that empowers and inspires.

Key Responsibilities:

• Lead Professional Services Projects: Take the lead in implementing Enea’s cutting- edge Traffic Management Software Solutions at customer sites across Europe, the Middle East, and Africa, with travel flexibility (estimated 30-50%).
• Collaborative Teamwork: Partner with diverse teams across Engineering, Customer Support, and Sales to ensure smooth project execution, sharing your insights to help the team thrive together.
• Problem Solving & Support: Use your expertise to troubleshoot and resolve project issues, collaborating with team members to find the best solutions and keep projects on track.
• Ongoing Learning & Growth: Continuously build your technical knowledge of Enea’s Traffic Management software and stay at the forefront of key technologies like OS, Networking, and Virtualization.
• Knowledge Sharing & Mentorship: Share your expertise with peers, contribute to post-project analysis, and foster an environment of ongoing learning and growth within the team.
• Drive Project Success: Deliver projects on time, within budget, and to the highest standards, ensuring customer satisfaction while maintaining professionalism and technical excellence.
  
  

Qualifications:

• Bachelor’s degree in computer science or a related field – We value your educational background and the knowledge you bring to the table!
• Experience in Linux systems administration (CentOS/RedHat) with a focus on high availability – If you enjoy working with stable and scalable systems, this is for you.
• Strong understanding of TCP/IP and networking fundamentals – You’ll use your expertise to design and troubleshoot networks, ensuring smooth and efficient performance.
• Experience with network troubleshooting tools – If you love solving complex issues and improving systems, you’ll enjoy this aspect of the role.
• Scripting skills (Shell, Perl, Python, etc.) – You have the ability to automate tasks and create efficient solutions.
• Familiarity with Server Virtualization and Containerization technologies (Openstack, VMware, Kubernetes, OpenShift) – perfect for someone eager to expand their expertise in cutting-edge technologies and drive innovation.
• Willingness to travel (up to 50%) – If you enjoy working with diverse teams and clients across the region, this role offers exciting travel opportunities!
• Proven problem-solving skills under pressure – You’ll thrive in a fast-paced environment, tackling challenges head-on and delivering solutions on time.
• Fluent in English – You’ll communicate effectively with teams and customers around the world.
  
  

Skills & Competencies:

• Customer Focused: You’re passionate about understanding customer needs and delivering solutions that exceed their expectations.
• Team player with excellent communication skills: Collaboration is key. You’ll work with cross-functional teams, making sure everyone’s on the same page
• Self-starter with a passion for learning: You’re proactive, adaptable, and eager to expand your knowledge and skills.
• Problem Solving: You excel at tackling challenges with creativity and teamwork, finding effective solutions with confidence."
• Communication skills: You communicate clearly and confidently, ensuring everyone stays aligned and informed.
  
  

What We Can Offer You:

• Hybrid Working Model: Flexibility to work from both office and home.
• Industry Leadership: You will report to Solution Architect/ Director and will work with a leading organization in telecommunication solutions, where great performance is recognized.
• You will be part of Global Services EMEA Team
• Competitive Salary: Attractive compensation package.
• Paid Time Off
• Health Benefits: Comprehensive healthcare plan, including general insurance, term life cover, accidental insurance and travel insurance.
• Bonus Scheme: Opportunity to earn company bonuses.
• Learning Opportunities
  
  

A Few Final Details:

• Employment Type: Full-time.
• Location: Pune, with potential 30% to 50% travel
• Start Date: Immediate.
• Equal Opportunity Employer: Enea is committed to diversity and inclusion.