Senior UX Researcher, Quantitative
Cognizant
Date: 2 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
We’re looking for a candidate who is passionate about using data to uncover insights, measure user behavior, and shape the future of banking experiences.
Primary Responsibilities
Primary Responsibilities
- Partner with designers, product managers, and engineers to define measurable research questions that guide product decisions.
- Analyze large-scale behavioral, survey, and experimental data to understand customer journeys, pain points, and opportunities.
- Design and execute quantitative studies (e.g., surveys, log data analysis, A/B testing, multivariate testing).
- Develop and apply statistical models to evaluate usability and customer satisfaction across digital platforms.
- Create dashboards and metrics that track customer experience health over time.
- Translate complex findings into clear, actionable recommendations for stakeholders at all levels.
- Design studies that address both user behavior and attitudes
- Design and execute end-to-end custom primary research using a wide variety of methods
- 6-9 years of experience in UX research.
- Strong background in quantitative research methods, statistics, and data analysis.
- Experience working with digital analytics platforms (e.g., Google Analytics, Adobe Analytics, Glassbox).
- Familiarity with survey platforms and psychometric analysis.
- Familiarity with Tableau.
- Ability to clearly communicate insights through data visualization and storytelling.
- Strong collaboration skills and comfort working cross-functionally.
- Experience with Agile Development strongly preferred.
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