Senior Spares Order Support

GEA Group


Date: 3 weeks ago
City: Vadodara, Gujarat
Contract type: Full time
Responsibilities / Tasks

  • Roles And Responsibilities
  • Working for GEA Lyo unit & GEA India unit
  • Spares orders handling
  • Supply chain follow-up
  • PO status update to customer
  • Monthly dispatch plan prepares & execute.
  • Ready material dispatch initiation
  • Post dispatch payment follow-up
  • Payment ageing follow-up and reminders
  • MIS for payment ageing
  • Payment reconciliation with finance
  • Profile And Qualifications

The person should support the Spares Order Handling of Lyophil.

  • Checking the Ticket system for new request
  • Creating quotes if the customers has supplied the article details.
  • If the details are not clear:
  • - Going back to the customer and asking for more information
  • Providing information to the technical team of Lyophil
  • According to the feedback of the technical team creating a quote and send to customer.
  • Asking customer if they quote is still needed or what the status is
  • When the customer will send a PO
  • Preparing the internal order
  • Checking if order is in progress
  • Sending feedback to the customer about the status and expected delivery date.
  • Triggering Warehouse, Shipping in case of process has stopped.
  • Sending the invoice after the customer got the Material.
  • Skill set requirements (level of SAP, commercial know-how, technical know-how).
  • SAP would be great and commercial know-how + English
  • Engineering Graduate with commercial & technical know-how for aftersales spares order handling

Your Profile / Qualifications

  • Engineering Graduate with commercial & technical know-how for aftersales spares order handling

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