Senior Spares Order Support
GEA Group
Date: 1 day ago
City: Vadodara, Gujarat
Contract type: Full time

Responsibilities / Tasks
Then please click apply above to access our guided application process.
- Roles And Responsibilities
- Working for GEA Lyo unit & GEA India unit
- Spares orders handling
- Supply chain follow-up
- PO status update to customer
- Monthly dispatch plan prepares & execute.
- Ready material dispatch initiation
- Post dispatch payment follow-up
- Payment ageing follow-up and reminders
- MIS for payment ageing
- Payment reconciliation with finance
- Profile And Qualifications
- Checking the Ticket system for new request
- Creating quotes if the customers has supplied the article details.
- If the details are not clear:
- - Going back to the customer and asking for more information
- Providing information to the technical team of Lyophil
- According to the feedback of the technical team creating a quote and send to customer.
- Asking customer if they quote is still needed or what the status is
- When the customer will send a PO
- Preparing the internal order
- Checking if order is in progress
- Sending feedback to the customer about the status and expected delivery date.
- Triggering Warehouse, Shipping in case of process has stopped.
- Sending the invoice after the customer got the Material.
- Skill set requirements (level of SAP, commercial know-how, technical know-how).
- SAP would be great and commercial know-how + English
- Engineering Graduate with commercial & technical know-how for aftersales spares order handling
- Engineering Graduate with commercial & technical know-how for aftersales spares order handling
Then please click apply above to access our guided application process.
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