Senior Software Engineering Manager

Work location - Bangalore

Oracle’s Cloud Infrastructure (OCI) team is building new Infrastructure-as-a-Service technologies that operate at large scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best in class, foundational cloud infrastructure services. The OCI team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges.

Oracle Cloud Infrastructure's Global Network Engineering offers options to manage OCI's Edge connectivity and traffic to provide higher availability and cost efficiency to OCI and its customers. Our team builds cloud native services to provide internal and external customers with these options via CLI, GUI and direct API integrations.

The key to a great experience for OCI customers is to have a way to reliably send their traffic without worrying about any network degradations that may exist. The Global autonomous IRC in an OCI region will shape the Internet traffic as it flows in to OCI and through its backbone across to other OCI regions. For OCI, it means to be able to cater to the ever-increasing traffic and scale requirements of our customers, have high availability inbuilt into the network architecture and offer a set of sophisticated and powerful features that our operators and customers can benefit from. Congestion issues in Internet transit can have a direct impact on the services that OCI customers run which translates to an impact on business revenues. The congestion Management Service employs the use of network telemetry and AI to apply smart throttles and perform active traffic engineering to provide customers with uninterrupted connectivity to OCI. The Backbone Health Reporter is an availability reporting service that employs complex algorithms to calculate the available bandwidth over the distributed backbone network. The role of a Senior Software Development Manager is business critical for consistently raising the bar for high availability and delivering cutting-edge features that OCI and its customers benefit from. They are the front line managers who lead and shepherd the team to achieve their goals with high efficiency and ZERO impact to the customers. The direction and culture of the team is also driven by them. This is a great opportunity for you if you are interested in solving complex problems and making a significant impact on the quality of cloud technologies and customer experience on a daily basis. It is a hands on role and active participation in all phases of engineering and people management is the basic expectation.

As a Software Development Manager you will be required to:

• Lead a team that builds new services, features, enhancements and bugfixes for the service - obtain results through the people you lead
• Influence and review design decisions, project planning, release planning, delivery and operational excellence of all changes going to production environments
• Manage costs, optimize resources and lead process improvements - build economically viable, fiscally competitive and stramlined teams to achieve the goals for their team and the organization
• Help maintain and improve the build and test systems including systems for performance and scalability testing.
• Clearly communicate the business rationale for any change and gain support of employees - align roles, systems and processes with the direction of the change in order to benefit from it
• Work with internal and external teams to unblock development and meet committed release dates.
• Manage our on-call rotation and help the team to resolve complex distributed network issues through debugging, communication and collaboration with multiple teams across OCI.
• Help handle escalations and serve as a bridge between the Development team and customers.
• Participate in roadmap planning, talent review and goal setting
• Have good hiring skills and build a strong self-managed team
• Role model OCI values

Basic Qualifications:

• Bachelors in computer science and Engineering or related engineering fields
• 5+ years of engineering management or 7+ years of experience in a combination of technical lead and engineering management positions in networking/cloud product development
• 8+ years of experience with networking and distributed systems development
• Proficient with Linux based OS
• Experience with Agile, Jira & Confluence and proven experience of managing large projects with multiple downsteam dependencies
• Experience working with customers for new feature requirements and resolving reported issues
• Experience with CICD & Ops

Preferred Qualifications:

• Prior cloud experience a big plus
• 7+ years of technical and people management experience in networking/cloud product development
• 10+ years of experience with application development
• Masters / PhD degree in Computer Science or related engineering fields

Responsibilities

• Lead a team that builds new features, enhancements and bugfixes for the service - obtain results through the people you lead
• Influence and review design decisions, project planning, release planning, delivery and operational excellence of all changes going to production environments
• Manage costs, optimize resources and lead process improvements - build economically viable, fiscally competitive and stramlined teams to achieve the goals for their team and the organization
• Help maintain and improve the build and test systems including systems for performance and scalability testing.
• Clearly communicate the business rationale for any change and gain support of employees - align roles, systems and processes with the direction of the change in order to benefit from it
• Work with internal and external teams to unblock development and meet committed release dates.
• Manage our on-call rotation and help the team to resolve complex distributed network issues through debugging, communication and collaboration with multiple teams across OCI.
• Help handle escalations and serve as a bridge between the Development and SRE teams.
• Participate in roadmap planning, talent review and goal setting
• Have good hiring skills and build a strong self-managed team
• Role model OCI values