Senior Software Engineer: Ruby on Rails
Zendesk
Date: 19 hours ago
City: Pune, Maharashtra
Contract type: Full time
Job Description
We are seeking a highly experienced Senior Engineer to join our Apps & Extensibility team.
About You
You have at least 5 years of experience in software development, demonstrate proactive problem-solving, technical expertise, with a strong background working with Ruby On Rails, and JavaScript/TypeScript and React. You will also have experience with Cloud computing and event driven asynchronous systems.
You have been producing high quality code, tests and documentation, contributing to solution designs and maintaining operational excellence. You have contributed and adhered to the best Engineering practices and coding standards, and you have mentored junior team members to ensure the collective success of the team.
You are reliable and resilient, obsessed with customer satisfaction with a can-do attitude.
About The Team
The Apps & Extensibility team is part of the External Developer Platform group, responsible for development and operations of the App Marketplace, Marketplace Payment, App Runtime, and App Development Tools. This team works closely with the Sandbox and Integrations and Automations group, collectively supporting the company’s platform and AI automation strategies.
What You Get To Do Every Day
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The Intelligent Heart Of Customer Experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.
We are seeking a highly experienced Senior Engineer to join our Apps & Extensibility team.
About You
You have at least 5 years of experience in software development, demonstrate proactive problem-solving, technical expertise, with a strong background working with Ruby On Rails, and JavaScript/TypeScript and React. You will also have experience with Cloud computing and event driven asynchronous systems.
You have been producing high quality code, tests and documentation, contributing to solution designs and maintaining operational excellence. You have contributed and adhered to the best Engineering practices and coding standards, and you have mentored junior team members to ensure the collective success of the team.
You are reliable and resilient, obsessed with customer satisfaction with a can-do attitude.
About The Team
The Apps & Extensibility team is part of the External Developer Platform group, responsible for development and operations of the App Marketplace, Marketplace Payment, App Runtime, and App Development Tools. This team works closely with the Sandbox and Integrations and Automations group, collectively supporting the company’s platform and AI automation strategies.
What You Get To Do Every Day
- Produce high quality reusable code, tests and documentation
- Contribute to solution designs and technical decisions
- Collaborate with EM and PM to contribute to the technical roadmap
- Adhere to the best Engineering practices and coding standards
- Continuously improve your own and your teammates’ technical ability via mentoring, pairing, PR reviews and feedback
- Actively seek to improve our infrastructure, code, processes and practices
- Work closely with Product Managers, Designers, Security and Operations across all phases of the software lifecycle
- Mentor junior engineers within the team
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The Intelligent Heart Of Customer Experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Staff Software Engineer (Agent Workspace)
Zendesk,
Pune, Maharashtra
18 hours ago
Job DescriptionZendesk is looking for a Senior Staff Software Engineer to work on highly scalable technical challenges and will bebased in our APAC site in Pune!About The TeamAs a Senior Staff Engineer, you will be a technical leader within the organization that builds the Zendesk Agent Workspace. Agent Workspace enables Zendesk Support agents to work seamlessly across Zendesk channels, all...
Software Engineer II
Zendesk,
Pune, Maharashtra
1 day ago
Job DescriptionNote***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.We are looking for a seasoned software engineer to join the team that owns building Agent experience in support products. Someone who identifies as a JavaScript developer with good knowledge in frontend technologies and an interest in understanding back-end...
Business Analyst - L1
Wipro,
Pune, Maharashtra
5 days ago
Job description:Job Description Role PurposeThe purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.͏ Do1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements ...
