Senior Project Manager - SRR

What You'll Do

The SRR Project Manager is responsible for coordinating, tracking, and dispersing critical jurisdictional changes that impact Avalara and our customers. You will lead and facilitating meetings across Avalara teams, where you own session agendas, meeting notes and action item tracking. Your understanding of Avalara's returns processes will be essential. Jurisdictional changes and incident management can be complex and your ability to assign action items and relay information in an easily understood manner is paramount for success.

You will work remotely and report to the Manager - Tax and Compliance

What Your Responsibilities Will Be

• You will lead and facilitate meetings, action items and follow-up with teams and subject matter experts surrounding jurisdictional changes and internal managed incidents that influence the returns operations business.
• You will partner with teams, including Global Compliance, Government Relations, Product, Engineering, Content, Finance, and Sales to lead project execution, foster understanding and collaboration.
• You will disperse project summaries and updates to large distribution groups by email and wiki.
• You will work with Program Lead and other Project Manager to develop SOPs for multiple intake pathways; develop a jurisdictional contact repository.
• You will lead and lead Post Mortems for completed SRRs and Managed Incidents with teams.
• You will work with Program Lead and Project Manager to publish monthly/quarterly newsletter
• Build metrics, report on important milestones, and help define the programs Return on investment.
• Manage state partnerships and conduct and contribute to live meetings with jurisdictions as a representative of Avalara.
• Interact with senior management and leaders across the organization to facilitate discussions surrounding laws and regulations that affect the organization.
• After the discussion, you will prepare detailed reports that restate the problem statement, the outcome of the discussion, proposed solutions, participant feedback, potential challenges, and action items.
• Build productive working relationships with state, county, and city authorities to maximize the quality of our product
  
  

What You’ll Need To Be Successful

• Experience working in or with state or private tax departments
• Knowledge of Compliance, Sales Tax, and VAT.
• Previous experience working across teams in a product and engineering organization
• Proficiency with internal tools such as Confluence, JIRA, Microsoft Suite
• This is an individual contributor role, typically requiring a minimum of 8 years of related experience with a Bachelor's degree; or at least 6 years with a Master's degree; or 3 years with a PhD; or an equivalent combination of education and experience.
• Experience with transactional tax complexities from a jurisdiction administration standpoint
  
  

This is a remote position.

How We’ll Take Care Of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.