Senior Product Operations Manager, Merchant

About The Role

Uber Eats is one of the fastest growing businesses at Uber. We're scaling our teams Globally across operations, sales, product, and engineering all at the same time. The biggest challenge that our product operations team is facing is to make sure that we grow TOGETHER.

The goal of Product Operations is to ensure we build and operationalize the right products to move our business forward. In this role, your work will drive results on our highest-priority growth and efficiency levers. Product Operations works closely with our cross-functional partners to identify opportunities, prioritize, test, rollout and iterate products and own the communication throughout the product development cycle.

What The Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

• Define the go-to-market plans and processes to operationalize our product strategy as an individual contributor on a highly-effective product team
• Lead a community of strategic leaders to encourage meaningful impact to the business
• Drive continuous improvement to the engagement models between product, engineering and business stakeholders teams
• Ensure functional partners are aligned on key objectives for the program/product
• Advise product teams on the global feasibility of products throughout the product life cycle
• Develop an end-to-end product rollout plan, and project-manage implementation
• Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch and drive maximum impact
• Track core business metrics related to the product
• Identify key problem areas and/or geographies impacted by the product post-launch
• Surface and advocate for key insights from the business to advise product improvements
  
  

---- Basic Qualifications ----

• Minimum 10 years of experience in operations, business consulting, or program management
• SQL Proficiency
• Deep analytical experience
• Large scale, global project management experience
• Strategic alignment, able to bring key partners across functions together
• Ability to foster collaboration and facilitate teamwork
• Deep understanding of the user experience
• Ability to use data to inform and support critical decisions
• Ability to clearly and succinctly present information to an internal and external audience
• Persuasive written and verbal communication skills across diverse functions and teams
• Demonstrated ability to juggle competing priorities
  
  

---- Preferred Qualifications ----

• Prior experience working on global projects, or in an international setting
• Economics or quantitative experience is a plus