Senior Operations Staff (CMG)

Blue Dart


Date: 3 weeks ago
City: Kolkāta, West Bengal
Contract type: Full time
Qualification: Minimum 12th pass preferably Graduate.

Experience:

3-4 years of experience from Service Centre background.

Age:28 to 32 years

Knowledge:

Should know local geography.

Skills:


  • Should possess a two-wheeler
  • Should possess a valid DL (Driving License)
  • High organizational commitment
  • Good team worker
  • Preferably knows basic Computers
  • Good communication in Local/Hindi/English languages.


Delivery


  • Unloading the bags from vehicle
  • Scan the shipments
  • Primary Sorting and Secondary sorting
  • Outscan the shipments as per delivery route
  • Delivering the shipment as per package address only


6 Take an acknowledge form customers through device (BYOD)


  • Update correct status code for undelivered shipments at customer address
  • Delivery process will be briefed through a training
  • Handing over of cod amount on the same day to the supervisor
  • Undelivered shipments needs to be handed over to the supervisor
  • Proper dress code and carry field bags all the delivery points


Pickup


  • Pickup as per SOP
  • Timely pickup at customer place as per cut off timing
  • Check if serviceable location
  • Count number of shipments at the customer and take acknowledgement on the pickup sheet
  • Inscan the shipment at the office and handle Rapid entry
  • Primary and secondary sorting of the shipments
  • Bagging process
  • Canvas bags to be Loaded in to the vehicle
  • Reaching location for timely connection

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