Senior Merchandiser – Buying House Experience

Vaibhav Global Ltd (VGL) Company Overview

Listed in 1996-97 on Indian stock exchanges, Vaibhav Global Ltd (VGL) is an end-to-end electronic deep discount retailer of fashion jewelry, gemstones, and lifestyle products, operating in the US, UK, Germany, and Canada.

Shopping Experience

Today's customers seek convenience, and VGL meets this demand through its proprietary 24/7 TV shopping channels (Shop LC in the US and Germany, and Shop TJC in the UK), as well as through various digital mediums including websites, mobile apps, OTT platforms, social media, and third-party marketplaces. VGL reaches almost 124 million households across the US, UK, and Germany. As digitization progresses and online retail continues to grow, VGL's portfolio and omni-channel strategy will evolve accordingly.

Financials And Workforce

VGL reported a group turnover of approximately Rs. 3,041 Crore (FY 2023-2024) and employs over 3800 people globally. The company’s head office and main manufacturing facility are in Jaipur, India, employing around 3000 people, including contract workers.

Acquisitions

• Mindful Souls B.V.: In FY23-24, VGL acquired Mindful Souls B.V., a Netherlands-based e-commerce company specializing in subscription-based online sales of fashion jewelry, gemstones, and lifestyle products. This acquisition is expected to leverage VGL's sourcing and manufacturing strengths while enhancing digital business capabilities.
• Ideal World: VGL, through its subsidiary Shop TJC Ltd (UK), acquired the assets of Ideal World, a well-known teleshopping and digital retail brand in the UK. This acquisition includes IP rights, broadcasting rights, studio equipment, and other intangible assets.
  
  

Environmental And Social Responsibility

VGL is committed to sustainable business practices and renewable energy initiatives. The company's SEZ unit in India received the ‘Excellence Award’ for ‘IGBC Performance Challenge 2021 for Green Built Environment,’ reflecting its dedication to environmental sustainability. VGL's ‘Your Purchase Feeds...’ initiative has provided 87 million meals to school children in India, the US, and the UK. The company encourages employees to donate at least two hours each month to charitable causes, tracked through its performance system. VGL is also a Great Place to Work (GPTW) certified organization.

Shop LC Overview

Shop LC, a VGL subsidiary, was established in Austin, TX in 2007 and now broadcasts live to 75 million homes in the US. The growing e-commerce presence is supported by the website Shop LC. Shop LC ships approximately 25,000 products daily to US customers and employs around 550 people in various operational roles. The US is VGL’s largest market, contributing 68% to consolidated revenue.

TJC Overview

TJC, another VGL subsidiary, was established in London, UK in 2006 and broadcasts live to 25 million homes in the UK. The company’s e-commerce presence is supported by the website TJC. TJC ships approximately 12,000 products daily to UK customers and employs around 220 people in London, with extended teams in India.

Shop LC Germany Overview

Launched in 2021 from Dusseldorf, Germany, Shop LC Germany TV & e-commerce is a new market with significant growth potential. The business currently reaches 27 million households and is expanding. The e-commerce site can be accessed at Shop LC Germany.

Our Purpose

Delivering joy.

Our Vision

Be the Value Leader in Electronic Retailing of Jewelry and Lifestyle Products.

Our Mission

To deliver one million meals per day to children in need by FY40 through our one-for-one meal program: your purchase feeds...

Our Core Values

• Teamwork
• Honesty
• Commitment
• Passion
• Positive Attitude
  
  

Position Overview

We are looking for a seasoned Senior Merchandiser with extensive experience in buying houses to join our Business Development team. The ideal candidate will be instrumental in managing client relationships, driving business growth, and ensuring seamless coordination between clients, production, and design teams to deliver high-quality jewellery products.

Key Responsibilities

• Client Relationship Management:
• Build and maintain strong relationships with buying house representatives and international clients.
• Act as the primary liaison between clients and internal teams, ensuring requirements are clearly understood and executed.
• Product Development & Merchandising:
• Work closely with design and production teams to create jewellery collections that align with client preferences and market trends.
• Oversee product sampling, approvals, and final production to meet quality and delivery expectations.
• Market Research & Strategy:
• Conduct in-depth market research to understand global trends, client demands, and competitive landscapes.
• Develop and implement strategies to target potential clients and expand the business.
• Order Management:
• Manage the end-to-end order lifecycle, from initial client inquiry to final delivery.
• Ensure timely and accurate communication with clients regarding order status, pricing, and timelines.
• Business Development:
• Identify and pursue new business opportunities through buying houses and direct clients.
• Develop proposals, presentations, and pricing strategies to attract new clients and retain existing ones.
• Coordination & Problem Solving:
• Collaborate with internal departments like design, production, quality control, and logistics to ensure smooth operations.
• Proactively address and resolve any client concerns or issues related to products or deliveries.
• Performance Monitoring & Reporting:
• Monitor key performance metrics, including sales targets, delivery timelines, and client satisfaction.
• Provide regular updates and insights to management on business performance and opportunities
  
  

Qualifications & Experience

• Bachelor’s degree in Business, Fashion, or related fields (Master’s preferred).
• Minimum of 7-10 years of experience in merchandising with a strong background in buying houses, preferably in the jewellery industry.
• Proven track record in managing international clients and driving revenue growth.
  
  

Skills & Competencies

• Strong understanding of jewellery manufacturing and global market trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Proficiency in CRM tools, ERP systems, and Microsoft Office Suite.
• Willingness to travel as needed.