Senior Manager - WRB Analytics

Job Description

Job Summary

• Providing guidance to direct reports, typically comprising first-line managers and supervisors.
• Ensuring clarity around priorities and goals for the entire functional area.
• Approving requests for a certain level of authority.
• Ensure team members utilize consultative techniques for assessing process improvement opportunities within the organization through dialogue with operational
• leaders and team members
• Lead strategy to drive best practices for the Omni-channel customer analysis, insights, and development of testing strategies through both short term and long-
• term data analytics
• Use quantitative analysis to develop key hypotheses and considerations on customer engagement initiatives
• Provide compilation of analysis and results in presentation format, complete with timely and actionable recommendations for implementation
• Manage projects with strong technical and data driven components
• Work closely with the Campaign Management team on program setup and testing framework/tactics
  
  

RESPONSIBILITIES

Business

WRB

Processes

SBIM - Retail Analytics Ops

People & Talent

Band 6 – Senior Manager

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
  
  

[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]

• Serve as a Director of the Board of [insert name of entities]
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
  
  

Key stakeholders

Multiple stakeholder

Other Responsibilities

Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

• Broad experience, across functional and technical areas, designing, developing and deploying large scale projects.
• Proven experience in building high performance data analytics team.
• Should have strong data understanding skills which helps multiple teams to support their requirements.
• Ability to create and deliver effective client management
• Define & implement resourcing strategy, involve in hiring of right talent.
• Developing and executing long term strategy and implementation plan for scaling the business
• Understanding the requirements from leadership and transforming into executable implementation plan
• Should be able to drive, mentor and guide team larger team, should have team and people management experience.
• Strong banking knowledge especially in retail and wealth segments.
• Should be able to manage BAU team and should be hands-on when required to deliver critical & timebound projects.
  
  

Skills and Experience

R / SAS / Python

Tableau / MicroStrategy

ML / AI / ChatGPT

Dataiku / Databricks / QlikView / pySPark

Excellent numerical aptitude

Ability to interpret complex data sets and extract insight

Analytical technology and statistical tools

BI tools

Qualifications

• 5-7+ years’ experience in SQL (Data manipulation skills – created, maintained, retrieved tables )
• 5+ years’ Experience in SAS
• 3+ years’ experience in Python
• Experience working in Hadoop or Spark
• Experience working in ML / AI / ChatGPT
• Experience on any visualization tool – MicroStrategy (or) PowerBI (or) QlikView (or) Tableau
• Expertise in MS Excel ( VBA will be an added advantage )
  
  

Optional

• Working knowledge of “Dataiku” platform through pySPark (or) Spark SQL
• Domain knowledge in Banking and/(or) financial sector
• Domain knowledge of Payments data
  
  

Profile Description

Standard Chartered Bank