Senior Manager - Warehouse Accessories

Purpose of the Role

To monitor the effectiveness of technical assistance and service from the vendors, conduct quality audit of both incoming & outgoing materials, prepare non- conformity report in case of any discrepancy & facilitate dispatch of materials as per agreed timelines. In order to ensure quality norms & timely delivery of products within the prescribed cost & business parameters of PVBU.

Job Responsibility

• Quality TMGA:-
• Preparing & guiding implementation of outgoing & incoming quality process for smooth operations.
• Conduct audit of incoming material at warehouse, execute outgoing (dispatch) quality audit at warehouse, and prepare non-conformity report in case of any discrepancy.
• Analyze & improve packaging condition of material at warehouse through service provider.
• Coordinate with relevant stakeholders for effective operations of warehouse.
• Coordination with product development manager (accessories) for any quality issues & technical support.
• Do failure analysis of warranty returns & take corrective actions through vendors.
• Coordinate with vendors to make necessary changes in product in case of any technical flaws. In order to maintain the quality of accessory products as per standards.
• Quality of service provider:-
• Monitor the processes implementation and performance to gauge the effectiveness of service provider.
• Review and monitor the transporters service quality within the prescribed cost.
• Suggest/ Explore innovative ways/ ideas on packaging and ensure implementation through service providers to reduce packaging cost in order to ensure materials at dispatch & receive in right condition within the agreed timelines
  
  

Stakeholder Profiles & Nature of Interactions

Internal

• Warehouse logistic team Quality of services provided by service provider
• Product development team Technical inputs related with product design
• Warehouse procurement team Quality of product coming from vendors
  
  

External

• Vendors Quality of products along with packaging
• Service provider Quality of service provider
• Channel Partners Auditing Channel Partners to ensure quality compliance
  
  

Desired Candidate Profile

• Education- BE / B.Tech (Mechanical Engg)
• Relevant Experience :
• 4-6 yrs.(preferred exp in Product &Manufacturing Quality )
  
  

Skills & Competencies

• Agility - Agility is best demonstrated by tenacity to achieve challenging goals and adapting to a variety of situations, individuals or groups.
• Risk taking - Risk taking is best demonstrated by questioning status quo and taking on challenges despite uncertainties
• Empowerment - Empowerment is best demonstrated by sharing authority as well responsibility for decision making and stretch team capabilities to maximize results
• Owner' Mindset - Owner' Mindset: Developing a sense of being enterprising, understanding the purpose of delivering superior business results and having a stake in it by being accountable for quality and success of the outcomes, delivered through concrete action.
• Accountability - Accountability is best demonstrated by taking full responsibility of the task and holding each other accountable for the outcomes
• Collaboration - Collaboration is best demonstrated by working effectively with internal / external partners and Sharing information, ideas and expertise with others
• Passion for customer - Passion for customer is best demonstrated by sustainably implementing practices that meet customers’ needs and building productive alliances with customers / stakeholder
• Embrace Diversity with inclusion