Senior Manager (Business Operations and Strategy)

What You’ll Do:

The most common question asked is, 'What does a typical day in the life of an SCM look like?' To answer that in brevity, no two days will be the same for you in this role:

• First focus is operational excellence for your set of cities - this involves selection and training of new partners and improving current partners' quality. This is the crux and main focus of the role. It is an operations-heavy role
• You will also be expected to take charge of key central growth tracks for the category over time:
• Projects focused on improving quality and service excellence
• Projects focused on improving offerings and innovation
• Collaboration with cross-functional teams to ensure swift and robust execution.

You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up. We are looking for folks who have a high ownership mindset and love operational excellence

What We Need:

• Minimum 2-4 years of experience in an ops-related role.
• Demonstrated leadership of teams and projects – the ability to influence and lead.
• Someone who understands great things gets built by both smarts AND hard work.

What can you expect

• :A great work environment with massive ownership and growth opportunities
• .Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsessio
• n A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and chang
• eGrowth opportunities within UC via our robust internal mobility progra

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At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identit