Senior Manager Agile Program Management

Job Description

Job Purpose: Lead the overall delivery setup and execution, people and financials management for the assigned software services projects/ program work streams in order to realize defined business outcomes with mid-sized, globally distributed teams Partner with other delivery leads, clients, and other internal/ external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies, and tools, execution of ceremonies and drive continuous improvement on delivery engagements Contribute to pre-sales and work with the legal and operations teams to ensure compliance Manage relationships & status reporting within the organization, with clients & applicable third parties Manage internal and external dependencies for the project or program People management responsibilities for team members, track leads, scrum masters, and product owners Participate in Delivery Management and (or) Agile communities The Scrum Master is trained in practicing Scrum and helps a team adopt Scrum in order to deliver quality releases quickly to the market Expertise with various Agile Methodologies –Scrum, Scrum with XP, Kanban, Scrum ban, etc. Expertise with various Agile Tools - Jira, Xplanner, Confluence, RTC, TFS, Rally, etc. and ensuring adoption in a consistent manner. Act as a servant leader and shield the team from external interference and distractions to keep it in the group flow Create self-organizing teams, build consensus, and resolve conflict Responsible for the team to follow processes, establish and actively facilitate the cadence of all scrum ceremonies, and remove team impediments or escalate as per defined SLAs Ability to partner with the product owner and manage backlog - backlog prioritization, backlog grooming, ready groomed stories for next 3 iterations Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burndown Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker) etc. Ability to manage and increase team velocity, measure efficiency at team and individual level Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders Good to have a functional understanding of the project and the business value being delivered Keeps scrum artifacts updated and visible Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI/CD – DevOps, TDD/BDD/DDD, Trunk based development) Ability to run Scrum at scale using scaled agile solutions like Scrum of scrums, SAFe, DaD, LeSS, or other industry frameworks Enable continuous improvements around engineering maturity, product management, and agile processes via facilitating assessments, reviews, and retrospectives Track project quality in real-time using dashboards and metrics Owns the empirical governance process across multiple scrum teams Articulate project metrics including leakage, DOP, revenue & margins etc. Ability to build relationships and manage Stakeholders, get periodic feedback from clients and derive corrective actions to make clients successful through the realization of business outcomes for a large project or program Collaborates closely with the Product owner on the product roadmap, release planning, and business prioritization Mentor and provide oversight to Scrum Masters. Build strong relationships with internal stakeholders (Capability teams, IT, people success, Office Services, Business Operations, Finance including DAT (Deal acceptance team)) and external stakeholders (vendors and external teams) Partner with Agile coach(es) and other senior leads within and externally to drive compliance and delivery maturity improvement Contributes to the Organization’s Agile community

Qualifications

Mandatory Skills & Experience Over 6 years of experience as the lead project manager for full lifecycle delivery of mid-sized (>6 months in schedule and >600 person days in effort) software services projects or programs with globally distributed teams Strong “hands on” project management experience from inception to closure phases Experience with 3 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects/ programs based on Scrum/ Kanban framework Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements Delivery experience with scaled agile engagements Over 3 years of lead experience in a direct client facing role (preferably in the US or UK) as part of a consulting/ services organisation Knowledge of 2 or more effort and cost estimation methodologies/ frameworks Direct people management responsibilities for 10 or more people (including track leads/ other leads) and indirect responsibility/ span of 25 or more people as part of a cross functional team comprising of business analysts. Creative designers, developers, testers and other support functions Strong commercial acumen i.e. understanding of pricing models, delivery P&L, budgeting, etc. Basic level understanding of contracts Industry experience on Retail, Financial Services, Energy & commodities, Travel & Hospitality, Automotive, Consumer products is preferred. Nice to have Experience & Credentials Diverse experience across more than one service offering such as application development and maintenance, application/ product support, systems integration, product engineering, package implementation, project management consulting, etc. Practitioner experience as an Agile Coach Certifications: SAFe or other scaled agile related certifications

Additional Information

Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well-being Publicis Groupe Commitment to Diversity & Equity Policy: Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking. Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion. Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact Equal Employment Commitment: We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law. When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential. We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.