Senior IT Support Specialist

About Temenos

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE

Need to work with IT Admin team.

OPPORTUNITES

• You will Design and build functional networks (LAN, WLAN, WAN)
• You will Configure and install software, servers, routers, firewalls and other network devices Perform patching and SW/FW upgrades as needed
• You will Monitor network performance and integrity
• You will Provides Tier 3 support to the NOC and internal teams
• You will Automate tasks and monitor their effectiveness
• You will Create, oversee, and test security measures (e.g. access authentication and disaster recovery)
• You will Communicate with users when needed
• You will Maintain complete technical documentation
• You will Create and implement network security measures.
• You will Suggest improvements to network performance, capacity, and scalability
• You will Conducting regular network performance tests.
• You will Dealing with escalated network support issues.
• You will Drawing up network status reports.
• You will Reporting to the Global NetOps Manager
  
  
  

Skills

• You should have Bachelor’s degree in Computer Science, Information Systems, or a related field. Strong English written and verbal communication Skills
• You should have Expert-level understanding of network concepts and protocols(e.g. TCP, UDP, ICMP, SNMP, OSPF, BGP), including SD-WAN technologies
• You should have Advanced knowledge of network operating systems including Huawei, JUNOS, Dell, Cisco, and IOS. Experience with routing and switching technologies from Huawei, Juniper, Fortigate, Cisco, and Dell.
• You should have Good understanding of wireless technologies based on controller-managed access points (Ruckus) Experience with Cloud Environments (AWS and AZURE)
• You should have Basic understanding of SSL VPN solutions Knowledge of networking hardware including CPUs, wiring, and routers. Network Monitoring tools such as ManageEngine OpManager and Wireshark
• You should have High-level problem-solving skills
• You should have Strong understanding and enthusiasm for emerging technologies. Ability to work independently and as part of a team Ability to embrace change and continuous learning Ability to work flexible schedules Ability to solve complex problems independently Big Plus: Knowledge of coding languages for scripting (e.g Python, Perl)
  
  
  

VALUES

• Care about transforming the Banking landscape.
• Commit to being part of an exciting culture and product evolving within the financial industry.
• Collaborate effectively and proactively with teams within or outside Temenos.
• Challenge yourself to be ambitious and achieve your individual as well as the company targets.
  
  
  

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