Senior Executive - Operations- FAR W/H
DHL eCommerce
Date: 1 week ago
City: Faridabad, Haryana
Contract type: Full time
Qualification: Minimum Graduate
Experience for Sr. Executive: 6- 8 years working experience from PUD/Warehouse.
Age for Sr. Executive: 30 to 34 years
Role & Responsibilities:
Experience for Sr. Executive: 6- 8 years working experience from PUD/Warehouse.
Age for Sr. Executive: 30 to 34 years
Role & Responsibilities:
- Ensure on time arrival and departures of all loads during the shift; Coordinate with origin to provide information on load arrivals and ensure timely further connections of shipments to destination as per scheduled runs.
- Ensure smooth conduct of activities related to Point to Point operations, Multi-level billing operations and EDL/ ODA operations during the shift.
- Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift; Provide communication regarding the same to the concerned PUD Centres / Service Centres.
- Ensure code updation for misconnections, misroutes, wrong tagging, or any such issues and ensure mail communication to the required locations regarding the same.
- Handle all exception cases during the shift; On daily basis check on the exceptions of the previous shifts and ensure follow up for closure/ resolution of the same.
- Ensure availability of sufficient vehicles during the shift for inbound / outbound operations.
- Oversee vehicle placement at bays and monitor the tally and loading operations during the shift.
- Undertake SLAH (stock lying at hub) checking for the shift and take appropriate action for the same.
- Conduct daily staff briefings, including communication regarding any operational changes in the shift.
- Ensure adequate manning of the Ground Hub during the shift in terms of full-time employees, PDAs, loaders, etc.
- Follow-up to RVP / Call & to ensure that Topay pick-up must happen on same day.
- Manage Pick-ups and carting fleet management to ensure pick-up and connection on same day.
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