Senior Engineer - Customer Identity Access Management (CIAM)

8+ Years of Experience required for this profile

Job Description 

NielsenIQ is seeking a skilled and driven Customer Identity and Access Management (CIAM) Sr. Engineer to support modernization of our global customer identity platform and advance maturity of CIAM program. The ideal candidate will be instrumental in engineering, implementing, and optimizing customer identity solutions that ensure secure, seamless, and scalable digital experiences. This role demands a blend of clear business-level communication, acumen, cross-functional collaboration, champion secure yet frictionless customer identity experiences across the organization with business outcomes mindset. Exceptional interpersonal skills and polished written and spoken English are essential. 

Key Responsibilities: 

• Support development, architecture, and implementation of end-to-end CIAM solutions using Okta Identity Cloud or comparable technologies focusing on features like Single Sign-On (SSO), Adaptive Multi-Factor Authentication (MFA), Universal Directory, and Lifecycle Management. 
• Identification of and recommendations for leading digital experiences to serve as benchmarks for clients CIAM future state. 
• Develop and manage secure API access strategies, leveraging OAuth 2.0 and OpenID Connect protocols to protect customer data and services. 
• Utilize Okta’s APIs and SDKs to build custom integrations with third-party applications, ensuring seamless user experiences across platforms. 
• Collaborate with UX/UI teams to design and implement user-friendly authentication flows, including social login options and passwordless authentication methods. 
• Collaborate with cross-functional teams, mentor junior engineers, and work closely with business stakeholders to align CIAM solutions with business objectives. 
• Evaluate current processes against the defined industry and leading practices including industry standards such as the National Institute for Standards and Technology (NIST) Special Publication (SP) 800-63; Digital Authentication, NIST Cybersecurity Framework (CSF) and NIST SP 800-53; Security and Privacy Controls 
• Research emerging IAM technologies, including new products, services, protocols, and standards to inform procurement and development strategies. 
• On Call Rotation as required 
•  

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• Minimum of 5 years in IAM, with at least 3 years of CIAM product configuration/ development preferred. 
• Subject matter expert in SAML, Oauth, OIDC, JWT or other industry standard authentication and/or authorization solutions and experience with scripting languages such as JavaScript and PowerShell. 
• Experience with developing patterns on API security and creating CIAM capabilities as service-based architecture. 
• CIAM domain expertise building strategic business partnerships, aligning solutions with current objectives and emerging industry trends, influencing priorities, and actively sharing knowledge with colleagues. 
• Strong communicator who translates complex technical concepts into clear, business-friendly language. 
• Proven experience integrating enterprise identity services within leading cloud platforms, including AWS and Microsoft Azure. 
• Demonstrate ability to collaborate across functional boundaries, distill core issues, and proactively engage stakeholders to provide targeted support. 
• Desirable Certifications: Okta Certified Professional, Okta Certified Administrator, or Okta Certified Developer.  
• Excellent interpersonal communication skills with strong spoken and written English. 
• Flexibility to accommodate working across different time-zones. 

• Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. 
• Recharge and revitalize with help of wellness plans made for you and your family. 
• Plan your future with financial wellness tools. 
• Stay relevant and upskill yourself with career development opportunities

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)